Animate cuts the beginning of my video

New Here ,
Aug 01, 2020 Aug 01, 2020

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Hi! thank you for taking your time to read this.

I created an animation and when I export it to video, the first two seconds of it don´t show. The video begins with what was supposed to be the 3rd second. How can I solve this? Am I doing something wrong?

I'll be very thankfull to anyone that answers, i hope you know how to solve it!

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Error, Import and export

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Adobe Employee ,
Aug 01, 2020 Aug 01, 2020

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Hi, Are you using "Entire Movie" option in export video dialog ? If not, please try it..

If you still face issue, kindly share the sample FLA file to investigate further. Thanks.

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