Animate does not launch

New Here ,
May 08, 2020 May 08, 2020

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I have Animate CC 2020.Whenever I open Animate it doesnt lauch but when I check in Task Manager it shows as background processes.Please Help!!!!

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Adobe Community Professional ,
May 08, 2020 May 08, 2020

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restart your computer and retry launching animate.

 

if that fails, reset your animate preferences:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//

 

if that fails, do a clean animate install:


uninstall animate including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
clean your computer of animate (only) files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
use the desktop app to install your animate

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