Animate drawing tools desync with tablet

New Here ,
Nov 21, 2019 Nov 21, 2019

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Hello, I recently updated to the animate 2020 version and I am working with an XP-Pen digital display tablet. I have run into an issue where for some reason every time I try to draw with any of the drawing tools, my cursor becomes desynced with my pen and jumps to a random spot on the stage. Not sure if any of you have heard of this issue before, but any help would be appreciated.

 

Thank you 

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Error, Product issue

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Guide , Nov 21, 2019 Nov 21, 2019
Hi mate, It is a known issue.See if anything said in this topic helps:https://community.adobe.com/t5/animate/drawing-tools-brush-pencil-eraser-appearing-not-calibrated-to-mouse-cursor/td-p/10715091 If not, go back to whatever version worked with your XP-Pen until devs fix it. Good luck!

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Guide ,
Nov 21, 2019 Nov 21, 2019

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Hi mate,

 

It is a known issue.

See if anything said in this topic helps:

https://community.adobe.com/t5/animate/drawing-tools-brush-pencil-eraser-appearing-not-calibrated-to...

 

If not, go back to whatever version worked with your XP-Pen until devs fix it.

 

Good luck!

Nick – Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team – extensions for character animation – flash-powertools dot com

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