Animate File doesn't open

New Here ,
Dec 03, 2019 Dec 03, 2019

Copy link to clipboard

Copied

Hi! I'm having an issue and I can't know why!

I saved my FLA file and then I closed it. After that, when I tried to open it again the Animate crashed. When I saved it, nothing wrong happened, everything went well!

 

It appears "APPCRASH"

 

Can someone please help me? I was working in this file for weeks, and it's really important to me! 😞
Sorry if you find grammar errors — I am not a native english speaker.

 

 

TOPICS
Error, Other

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2019 Dec 06, 2019

Copy link to clipboard

Copied

LATEST

Apologize for your experience. If you are still facing this issue, I suggest getting in touch with our tech support team using this link https://adobe.ly/2WYE62m Use the chat button to get started.

 

Thanks,
Preran

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines