Animate - No sound when exporting in animate

New Here ,
Nov 26, 2019 Nov 26, 2019

Copy link to clipboard

Copied

Hello, 

I have a big problem, when exporting a file video, after the encoder had done his djob, while opening the new mp4 file, i have no sound at all. I'm on the trial version, is it because of that?

 

TOPICS
Error, Import and export, Missing feature, Performance, Product issue

Views

763

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Nov 27, 2019 Nov 27, 2019
That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

Likes

Translate

Translate
Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

Copy link to clipboard

Copied

Nope, definitely not because of that. The trial version comes with all features of the purchased version.  The issue is specific to your computer. Can you try reproducing this issue with another sound file in your project?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 27, 2019 Nov 27, 2019

Copy link to clipboard

Copied

LATEST

That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines