Animate not exporting .mov

[evjamie]

When I try to export the .fla file as a .mov file it exports it as a 2 GB file

that can't be opened by Quicktime. I have exported the original version

of this before. I made some changes and now this happens.

Can you help?

[n. tilcheff · Accepted solution]

Hello!

I'm not sure exactly what the specific issue is with Quicktime not working since I'm on a Windows machine, but that huge MOV is most likely uncompressed lossless video or using a codec that is missing.

Choose "Convert video in Adobe Media Encoder" and there go for h.264 compression that will produce an MP4 file.

Better yet, export a 24bit PNG sequence and render video out of that in Premiere or similar. This will ensure you get no dropped frames and best quality input.

Good luck!

[Asymetrical]

Yeah I agree, the best way I have found is to choose to let Adobe Media Encoder export out the final file. That uncompressed one I just toss out once Media Encoder exports out an mp4

[evjamie]

Thanks to everyone who offered help.

On Wed, Apr 10, 2019 at 10:48 AM prerank28948274 <forums_noreply@adobe.com>

[evjamie]

Exported to Media Encoder. But somehow the audio got lost when it is converted in Quicktime.

I didn't use to have this problem. Any ideas? Thanks for helping.

[n. tilcheff]

Have you checked your Media Encoder settings to make sure sound is enabled?

[sean1111]

The issue for me was it was trying to export to a folder that didn't exist. F if Adobe threw a warning message about that instead of it literally just not doing anything.