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Animate test export will not update.

New Here ,
Feb 17, 2020

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Hi,

 

I hope someone can help. When I test export (comand/return) the animation runs fine the first time. However then if i make an adjustment and test export again the old animation runs instead of the newly amended file. The html5 file when published though is fine. Has anyone had this happen before?

 

Thanks

Andy

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How to, Import and export, Other, Product issue

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Animate test export will not update.

New Here ,
Feb 17, 2020

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Hi,

 

I hope someone can help. When I test export (comand/return) the animation runs fine the first time. However then if i make an adjustment and test export again the old animation runs instead of the newly amended file. The html5 file when published though is fine. Has anyone had this happen before?

 

Thanks

Andy

TOPICS
How to, Import and export, Other, Product issue

Views

246

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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make sure you have overwrite html file enabled in your publish settings.

 

Screenshot - 2_17_2020 , 7_19_48 AM.png

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Feb 17, 2020 0
Community Beginner ,
Feb 17, 2020

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I got the same problem...and of course the two check above are enabled.

So every time I have to launch the html from the published since the preview of the exported doesn't update 😞 

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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in your browser, are you seeing a query string (eg, ?84333) appended to your html file name?

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Feb 17, 2020 0
Community Beginner ,
Feb 17, 2020

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In the preview, yes there is that kind of query.

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Hi, i also have both enabled.

 

In my browser i also get a quuery string ?

 

What does this mean?

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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attach a screenshot of whatever you're calling "preview" that shows the file name/query string.

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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yes, it should look like this and it's key to seeing an updated html/js file (and reflecting any changes you made from the previous version:

 

Screenshot - 2_17_2020 , 8_06_30 AM.png

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Screen Shot 2020-02-17 at 23.09.07.png

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Hi, Yes i get this string of numbers everytime different but the animation is still not the updated one.

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Feb 17, 2020 0
Community Beginner ,
Feb 17, 2020

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The same for me

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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is the string of numbers different each time you test?

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Feb 17, 2020 0
New Here ,
Feb 18, 2020

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Hi,

 

Yes they change each time but the animation stays the same.  If i copy and paste the address into a incognito window the animation works and shows the updated version. At the moment it won't even play in chrome and will only play the non update version in firefox and safari browsers. Ahh i just have seen if i clear browing data before and then test it plays the updated version in Chrome. I never had to do this before? Has something changed? like maybe Adobe not updating createjs libaries.

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Feb 18, 2020 0
Adobe Community Professional ,
Feb 18, 2020

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when adobe first added html5/canvas publishing to animate several versions ago, they did not add query strings to the html and js files and clearing your cache to view updated html/js files was necessary. 

 

but that's no longer required because of the query strings.  your browser should not load the cached html because that number is different than the previously loaded versions of the html.  and the html files should each have a line like

 

<script src="test.js?1581952731181"></script>

 

which adds a query string to the js and forces the browser to load the newer js file instead of the cached one.  you should check your html file to make sure you have that js query string and not

 

<script src="test.js"></script>

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Feb 18, 2020 0
New Here ,
Feb 20, 2020

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Hi,

Where would i look for that. in the browser developer when i test?

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Feb 20, 2020 0
kglad LATEST
Adobe Community Professional ,
Feb 20, 2020

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you could but it's easier to use a text editor.  any would allow code inspection.

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Feb 20, 2020 0