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Animate throws out random parts of graphic objects

New Here ,
Feb 05, 2019 Feb 05, 2019

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I'm publishing to canvas, and it keeps throwing out random parts of the graphics. The whole thing was made in animate. This never happened with the 2018 version.

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Community Expert , Feb 05, 2019 Feb 05, 2019

I myself would stick with 2019.

What I do is to restart Animate everytime this happens.

I know it's far away from being a solution, but it's something I can live with while the Animate CC doesn't fix the problem.

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Community Expert ,
Feb 05, 2019 Feb 05, 2019

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Hi.

This issue is happening to me as well.

It seems it does not happen or at least does not happen so frequently if you don't export your document as a texture (Publish Settings > Image Settings).

In case no one here has a solution for this, please report this bug here:

Adobe Animate CC Feature Request/Bug Report Form

Regards,

JC

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New Here ,
Feb 05, 2019 Feb 05, 2019

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should I just switch back to 2018? This is an important project

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Community Expert ,
Feb 05, 2019 Feb 05, 2019

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I myself would stick with 2019.

What I do is to restart Animate everytime this happens.

I know it's far away from being a solution, but it's something I can live with while the Animate CC doesn't fix the problem.

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New Here ,
Feb 05, 2019 Feb 05, 2019

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That still doesn't help becuase I'm using a custom script to publish in wordpress, and now it doesn't work at all.

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New Here ,
Feb 05, 2019 Feb 05, 2019

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Here's a screenshot, missing 2 underlines, part of the plus and equal symbols, and one state of the first button on the right. So random.Screen Shot 2019-02-05 at 2.39.06 PM.png

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Adobe Employee ,
Feb 12, 2019 Feb 12, 2019

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I suggest reporting this issue to the team directly using this link Feature Request/Bug Report Form

Thanks,

Preran

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Adobe Employee ,
Apr 04, 2019 Apr 04, 2019

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Hi,

This issue has been addressed in the latest Animate update (19.2.0.405). Please update your copy of Animate to the latest to avail the fix.

Thanks!

Mohan

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