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Animate unable to save document

Community Beginner ,
Dec 21, 2017

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Animate has started giving me an error where I cannot save my document, even if I have been saving in the same location. It suggests saving under a different name or in a new location, but still gives me an error when I try. It just started doing it this week on multiple documents. As someone who uses Animate on a daily basis, I wonder if this is a bug in the latest build since I've never seen this before. Has anyone else experienced this?

Hey!

Found another workaround:

Had the unable to save document problem in Animate CC 2018. I then opened Animate CC 2017 and saved an empty document on the desktop. After this, saving works in CC 2018 too!

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Animate unable to save document

Community Beginner ,
Dec 21, 2017

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Animate has started giving me an error where I cannot save my document, even if I have been saving in the same location. It suggests saving under a different name or in a new location, but still gives me an error when I try. It just started doing it this week on multiple documents. As someone who uses Animate on a daily basis, I wonder if this is a bug in the latest build since I've never seen this before. Has anyone else experienced this?

Hey!

Found another workaround:

Had the unable to save document problem in Animate CC 2018. I then opened Animate CC 2017 and saved an empty document on the desktop. After this, saving works in CC 2018 too!

TOPICS
Product issue

Views

4.3K

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Dec 21, 2017 0
New Here ,
Feb 07, 2018

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Any update on this? We're experience this issue as well.

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Feb 07, 2018 0
Community Beginner ,
Feb 07, 2018

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I've been saving as .XFL instead. It creates a lot more documentation this way, but it's better than losing your file altogether.

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Feb 07, 2018 2
Explorer ,
Feb 12, 2018

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I've been saving as .XFL instead. It creates a lot more documentation this way, but it's better than losing your file altogether.

Thanks for this!  It's now my workaround too.

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Feb 12, 2018 0
New Here ,
Jun 17, 2020

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Hey! can you help me?! It says the same thing when i try to save it as a .XFL !

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Jun 17, 2020 0
Community Beginner ,
Feb 07, 2018

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Not a software solve but we use dropbox to restore a previous version of the fla when this happens. Saved our butts more than a handful of times!

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Feb 07, 2018 1
New Here ,
Mar 19, 2018

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Hey!

Found another workaround:

Had the unable to save document problem in Animate CC 2018. I then opened Animate CC 2017 and saved an empty document on the desktop. After this, saving works in CC 2018 too!

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Mar 19, 2018 3
Explorer ,
Oct 12, 2018

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I have been able to fix this problem, and a whole bunch of other issues that appeared out of nowhere on my mac, by resetting permissions for my Home directory.

I followed the instructions here:

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/

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Oct 12, 2018 2
New Here ,
Mar 06, 2019

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Thank you!

This not only fixed my issues with Animate CC, but it also fixed my issues with After Effects!

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Mar 06, 2019 0