Animate will not export the original version of GIF

New Here ,
Feb 12, 2021

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[Moderator moved from Using the Community (forums) to Animate.]

 

Hello, 

 

I have made GIF's in animate before and have not had this issue and am confused on why it started and why it is not simple to fix.

 

I am trying to export something as a GIF but whenever I do, the "optimized" version is being saved, even when I choose hte "original" version. 

 

I have tried to tweek the preferences. I have tried uninstalling and reinstalling the program Nothing seems to work. The exports are coming out grainy and with altered colors. When I preview it in animate, before the exporting step, it seems fine and other projects that I have worked on in the past, all have resulted in crisp, detailed GIF's being exported. 

 

Can anyone assist with a resolution?

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kglad LATEST
Adobe Community Professional ,
Feb 13, 2021

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try the legacy export.

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