Black screen abobe animate cc 2020

New Here ,
Apr 04, 2020

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Any help i just install right now adobe animate cc and i get this black screen

20200404_115125.jpg

 

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Product issue

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New Here ,
Oct 09, 2020

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Hey, have you been able to fix it?

 

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DAFSKY AUTHOR
New Here ,
Oct 19, 2020

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Not yet

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Explorer ,
Nov 15, 2020

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This is a normal thing. Just click 'file' and then 'new' and it will laet you create a document. This is normal I have it too.

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Explorer ,
Oct 13, 2020

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Thi happens, to make a new project click on 'file' then 'new' then it will pop up with the project settings!

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New Here ,
Nov 15, 2020

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Mine wont even open, i report it and it just says they can't find solution, ive updated mac, ive uninstalled and installed again and still wont open

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cheyene LATEST
Explorer ,
Nov 15, 2020

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Try uninstalling it, then restart your Mac. Then try installing it again. If it doesn't work contact costumer support again, and if they can't help you ask for a refund.

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