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Bone Tool in Animate CC 2017 won't connect symbols - why?

New Here ,
Oct 05, 2017 Oct 05, 2017

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Hello!!

Whenever I try to connect symbols or parts with the Bone Tool (Animate CC 2017) it will not connect.  I have included images.  I am following the procedures I have always used with Flash CS6 but to no avail.  Does anyone else have this issue?

Thanks,

MortyIMG_2168.JPGIMG_2167.JPG

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Adobe Employee , Oct 06, 2017 Oct 06, 2017

Not an expert, but just wanted to make sure that you have read this article Use the Bone tool animation in Animate CC

If you are doing everything right, can you try recreating preferences to see if that helps? https://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

Thanks,

Preran

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Adobe Employee ,
Oct 06, 2017 Oct 06, 2017

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Not an expert, but just wanted to make sure that you have read this article Use the Bone tool animation in Animate CC

If you are doing everything right, can you try recreating preferences to see if that helps? https://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

Thanks,

Preran

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New Here ,
Jun 13, 2019 Jun 13, 2019

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I'm seeing the same problem. Bones won't connect or create. Sometimes there's an error message, sometimes not. There's must be something else required to setup the objects that isn't explained in the Bone tool article cited. Or, the software's buggy. I'm on Animate 19.2.1. Bones will create/link to symbols created within Animate, but not on imported objects that have been converted.

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New Here ,
Jan 11, 2020 Jan 11, 2020

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I am also facing the same problem here.

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