I've been using animate for a little over a year now and have had relatively no issues. However, recently, whenever I use my wacom intuos tablet to use the brush or paint brush tool, tapping the tablet even once causes the tool to make a line that shoots off to the left where the drawn shapes actually appear. The strange thing is, this only happens with animate and on my second monitor. With a different program, this doesn't happen and using animate on my primary monitor works fine too. I've tried updating my tablet's drivers, uninstalling and reinstalling them, turning the computer off and on again, nothing works. Any help would be really appreciated as I don't like using animate on my smaller primary monitor.
Hi - we are investigating this issue and in the mean time could you please change the scale factor of the display where Animate is running to same as that of your Primary display and see if that helps?
Thank you! That seemed to help. For anyone else who might see this, in Windows 10, right click the chosen display and click display settings. Scroll down to scale and layout and create a custom scale factor ( I chose 100% for simplicities sake). Restart and come back and animate is working properly again.
Same issue here (on a Cintiq) - thanks for investigating.
Update: This workaround doesn't really help. It makes it slightly better, but still completely unusable when trying to draw on my Cintiq.
I have updated Cintiq drivers and have restarted (several times today).
I am using a wacom cintiq pro 24 and same issue. Please Adobe can you fix this issue
It is already February 22, 2020, and they still have not solved this problem, but it is that it does not matter the brand of your tablet or di is with screen or without it, if you handle more than one monitor this problem will occur. I have tried with an Ituos Pro Paper, and a Huion Kamvas Pro, and the problems persist.
As far as I know there is no 'Animate' running. The only things running that I'm aware of are Lightroom CC and Photoshop CC.
Hi, I'm having the same problem with the Paintbrush tool alone when I do a raw sketch using this tool the stroke continues on writing even I lift my pen already. (Pen not touching the pen tablet) I'm using Wacom Intuos, and I don't think it's my pen that has an issue coz the stroke is fine in the Brush tool and other Software like Photoshop,Krita and Corel draw. hope u can email me a possible solution to this issue. BTW I'm using windows 10 pro (OS) and I'm using 2 pen tablets and having the same problem aswell.