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Brush strokes shifting when drawn + disappearing

Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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Stroke displacement issue.gif

Whenever I draw lines, the strokes shift to the left a little and vanish in some cases. I had to redraw part of the 'H' in the above gif as an example. Does anyone know how to fix this?

I use a Mac OS X and a Watcom Cintiq 16. This problem does not show up in any other program (photoshop, illustrator...) aside from animate. I'm using the latest version 21.0.4. I also recently uninstalled and redownloaded the Watcom driver, but the problem persists. 

 

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Product issue , Tablet

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Community Expert ,
Apr 01, 2021 Apr 01, 2021

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Hmm you've done everything right in terms of troubleshooting.

Have you tried calibrating or recalibrating your Cintiq?


Animator and content creator for Animate CC

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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I recalibrated the tablet, but the strokes continue to shift slightly. However, it's exclusive to the Animate program so I don't the Cintiq is the issue. 

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Community Expert ,
Apr 02, 2021 Apr 02, 2021

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What's your screen mode settings in AnCC?

ScreenMode.PNG


Animator and content creator for Animate CC

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Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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It should be the same as what you have displayed on your screenshot.

Screen Settings.png

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Explorer ,
Sep 09, 2023 Sep 09, 2023

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has there ever been a solution to this?

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Community Expert ,
Sep 10, 2023 Sep 10, 2023

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Are you on Windows or Mac?

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