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Brush tool bug - vertical lines

New Here ,
Apr 03, 2020

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Today, I've just downloaded the Adobe Animate software, but now I'm running into a large and irritating issue. While using any brush or pencil tool on my drawing tablet, the brush stroke shoots upward in a vertical line and misplaces the mark of the brush. In order for me to draw on the canvas,  I needed to draw out of the canvas' border to create a mark.

What's stranger is that this issue only happens when using my tablet pen (Wacom One tablet & pen) and not when using my mouse. The pen and tablet works normally on programs such as Photoshop or Krita, so I can't see any reason why Animate is acting up.

 

Any solutions or words of advice? I'd really like to use this software, and it's a shame that I've encountered a bug from the get go.

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Brush tool bug - vertical lines

New Here ,
Apr 03, 2020

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Today, I've just downloaded the Adobe Animate software, but now I'm running into a large and irritating issue. While using any brush or pencil tool on my drawing tablet, the brush stroke shoots upward in a vertical line and misplaces the mark of the brush. In order for me to draw on the canvas,  I needed to draw out of the canvas' border to create a mark.

What's stranger is that this issue only happens when using my tablet pen (Wacom One tablet & pen) and not when using my mouse. The pen and tablet works normally on programs such as Photoshop or Krita, so I can't see any reason why Animate is acting up.

 

Any solutions or words of advice? I'd really like to use this software, and it's a shame that I've encountered a bug from the get go.

TOPICS
Error

Views

98

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Apr 03, 2020 0
New Here ,
Jul 29, 2020

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Yo I have the same problem but I don't have wacom I have (10moons T503) drawing tablet have you found any solution?

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Jul 29, 2020 0
Adobe Employee ,
Jul 29, 2020

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Hello,

 

There is a fix available for these drawing related issues in the recent update (v20.0.5) available in Creative Cloud Desktop app. After installing please follow below steps.

 

  1. Edit-->Preferences-->Edit Preferences-->Drawing-->Tablet Input-->Windows Ink(Beta) -->Press OK
  2. Open a new/created document for the changes to take place.

 

Note: Please be aware Windows Ink option is a beta version and if you face any stylus interaction issues over Application/Tools, switch back Tablet Input to Wintab mode in Preferences.

 

 

Let us know if you face any other issues.

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Jul 29, 2020 0