BUG: Unable to Import MP3 Files in Flash CS6

Community Beginner ,
May 16, 2012 May 16, 2012

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I am unable to import mp3 files of any kind in Flash CS6. Tried import to stage, import to library, Drag and Drop... no dice. Receiving a generic error message. Tried closing out and restarting,etc. - still not working.

Anyone else having this issue?

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Import and export

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correct answers 1 Correct Answer

Jun 13, 2012 Jun 13, 2012
For Flash CS6 on Win7, you need to update to QuickTime(7.7.1) and iTune(10.5.3.3) to import .mp3 files of which bitrate is larger than 192kbps..

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New Here ,
Apr 08, 2014 Apr 08, 2014

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The only way I could get my music to import was to import it into Flash CC. For some reason it wouldn't import into Flash Cs6 though and my whole project is in Flash CS6. Is there any way to fix this or is there a specific reason why it will only import in Flash CC?

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New Here ,
Sep 19, 2014 Sep 19, 2014

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i tried to decrease the bit rate to 56 kbps and it's worked!

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New Here ,
Nov 24, 2014 Nov 24, 2014

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Sure, The flash doesn´t work with hight kpbs. We must drecrease kpbs to work.

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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okay - found another issue related to this. Flash won't accept mp3 files with quality above 44,100 Hz. It WILL allow you to import wave files above 44,100Hz but it will sound like the audio is produced in a tin can- sounds terrible. Hope this helps someone. I think adobe is working on a plan to slowly reduce functionality of their software... You guys need to stop adding features and focus on stability of all your software.

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Forgot to mention - this is on a Mac Pro - 2.3 Ghz Intel Core i7 - 16GB 1600DDr3

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New Here ,
May 22, 2015 May 22, 2015

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Hello,

I am working with CS4 and was very angry about this problem: "not able to import mp3 files into Flash CS4"

Thanks to all this information - especially abot the maximum import Bit rate (160 kbps) - I fond a solution.

My favourite Audio converter is CDex. CDex has settings for changing the conversion bitrate. I reduced the maximum bitrate from 320 kbps to 160 kbps and started the wav - conversoin again. The new mp3 file is now perfect for the flash import.

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Community Beginner ,
Feb 10, 2016 Feb 10, 2016

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I've been having this problem for awhile now. I managed to fix it by resaving the mp3 with a sample rate that's a multiple of 11kHz. (11025Hz, 22050Hz, 44100Hz) This even worked with high bit depths (32 bit depth) and higher bitrates (320Kbps). I have Quicktime installed, but not iTunes, though not sure if it matters.

Here's a reference that gave me the idea, even though it was referring to WAV files.

How to use sound in Adobe Animate CC

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Participant ,
Jun 23, 2017 Jun 23, 2017

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Also, I just discovered that if I'm working in a HTML5 document I CANNOT select any audio file.  However, in an ActionScript3.0 doc you CAN select audio.  So be sure you're using the correct preferences for you project

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Adobe Community Professional ,
Jun 23, 2017 Jun 23, 2017

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Import of WAV or MP3 does work in a Canvas FLA. One easy thing to miss is the Options button in the import dialog. If that's not set to All Openable Formats you will only be able to open the type of file it's set to.

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Participant ,
Jun 23, 2017 Jun 23, 2017

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UPDATE:  Importing still DOES NOT work in an AS3 project.  The audio files are no longer greyed out in Finder when I select the import option, but when I try to finish the import I'm getting the "Couldn't import file..." error message, so I'm still having a problem with getting Adobe Animate CC to import my audio

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Adobe Community Professional ,
Jun 23, 2017 Jun 23, 2017

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Are you able to post an example file somewhere for me to try?

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Participant ,
Jun 26, 2017 Jun 26, 2017

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Currently, no.  But maybe I can quick add it to my co. Dropbox account tomorrow to share it. 

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Explorer ,
Mar 24, 2020 Mar 24, 2020

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I cannot import an MP3 into Animate. I have tried over and over, sent files through ME... what am I missing? I feel like this should be really easy, the how-to videos are basically drag 'n' drop... what an i missing?

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Guide ,
Mar 24, 2020 Mar 24, 2020

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To avoid any problems, decomress those MP3s into PCM WAV files.

 

Make sure that the WAV is 16-bit 44 100 Hz.

 

These will import always without issues.

 

Nick – Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team – extensions for character animation – flash-powertools dot com

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New Here ,
Jun 25, 2017 Jun 25, 2017

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Had the same problems

[Link removed due to spam report... Mod]

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