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Can't convert from Event to Stream audio

New Here ,
Dec 14, 2020 Dec 14, 2020

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I've put some audio into Animate, and I'm having the typical issue of "The audio will only play on frame 1 and nowhere else". I've looked it up and it says that you're meant to change the audio from Event to Stream from the Properties menu. I go to the properties menu, find the Sync section and click it; my audio is set to Event. "Ok" I think, "Time to change it to Sync instead". I click the menu and all the options are there; Start, Stop and Stream. There's just one problem...I can't click them. Y'know when there's an option in a menu that you can't click because it's a different colour? (Usually grey) Yeah, that's what's happening.

Please help

(The audio is a WAV file by the way)

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LEGEND ,
Dec 14, 2020 Dec 14, 2020

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HTML5 Canvas documents don't support streaming audio (unless it's on the root timeline, and only in very recent versions of Animate).

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