Can't export video

[Panagiota Florou Georgaki]

Hi there! I'm trying to export a video, but I can't. The Adobe Media Encoder opens, but there is no item in the queue. I use Widnows, and my document Width&Height is 3840x2160. I have also downloaded Quicktime Player, but that doesn't seem to make a difference. I suspect I cannot generate a .mov file.

I'm really lost. Can someone help me out, please?

[n. tilcheff]

Hi mate,

Here is a workaround that would always do the job. Just make sure you read the whole thread.

https://community.adobe.com/t5/animate/export-issue-stops-mid-export/td-p/10424361?page=1

[Nicktendo28]

https://www.youtube.com/watch?v=B75WI_THeBs

Here is a video on how to export a video. 

[Panagiota Florou Georgaki]

Thanks!

[Panagiota Florou Georgaki]

Thanks a lot!

[Panagiota Florou Georgaki · Accepted solution]

I was saving my file with an apostrophe (') in the file name, so I couldn't export. A rookie mistake! Thanks everyone for your help! 

[buntyp4679048]

I've just solved this issue by saving files to a new location. The folder structure had a / in it - and that meant that it wouldn't send to Media Encoder for love nor money. 

Saved to new folder name and all good now!