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Can't get Flash CS6 or Animate 2015 - 2018 CC to work on Surface Book/laptop

Explorer ,
Jun 25, 2020 Jun 25, 2020

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As per the topic title... I have tried the following:

  1. Flash CS6
  2. Animate 2015
  3. Animate 2017
  4. Animate 2018

 

I have tried each of these on both a Surface laptop 3 and a Surface book 3. All initially launch with a splash screen but then nothing happens and each disappears from the taskbar.

 

Animate 2020 works but it's impossible to use productively on a 13 inch screen.

 

Does anyone have any ideas as to why this is happening? Thanks.

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Error , Product issue

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Community Expert ,
Jun 25, 2020 Jun 25, 2020

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Have you tried 20.0.5?

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Explorer ,
Jun 25, 2020 Jun 25, 2020

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'Animate 2020 works but it's impossible to use productively on a 13 inch screen.'

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