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Can’t open .mov files

Community Beginner ,
Oct 30, 2019 Oct 30, 2019

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Hi there,

 

All if a sudden whenever I save a .fla file into a .mov it doesn't open in QuickTime nor in Adobe Media Converter. I need to save it as an MP4. Not sure why all of a sudden it doesn't work. The MP4 file is 132mb which is small for what the file should be. What's going on? 

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Import and export

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correct answers 1 Correct answer

Community Expert , Nov 05, 2019 Nov 05, 2019

You should export as a .mov and then take it through media encoder and export as a .mp4.

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Community Expert ,
Nov 05, 2019 Nov 05, 2019

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You should export as a .mov and then take it through media encoder and export as a .mp4.

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Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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Thats what I do already. That's what's not working anymore. That's what I normally do but it no longer works. 

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