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cannot update

New Here ,
Jan 21, 2019 Jan 21, 2019

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ok so when I click update it brings me to creative cloud and nothing happens. I have both 2017 and 19 installed and I dont want to delete both of them to update... any work arounds?

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correct answers 1 Correct answer

Community Expert , Jan 22, 2019 Jan 22, 2019

You need to go into your adobe creative cloud manager and click on the down arrow next to open then click Manage then click other versions to download other versions.

Screen Shot 2019-01-22 at 11.09.56 AM.png

Screen Shot 2019-01-22 at 11.10.08 AM.png

Screen Shot 2019-01-22 at 11.10.23 AM.png

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Community Expert ,
Jan 22, 2019 Jan 22, 2019

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You need to go into your adobe creative cloud manager and click on the down arrow next to open then click Manage then click other versions to download other versions.

Screen Shot 2019-01-22 at 11.09.56 AM.png

Screen Shot 2019-01-22 at 11.10.08 AM.png

Screen Shot 2019-01-22 at 11.10.23 AM.png

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