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Cant Open New Project in Animate

New Here ,
Apr 27, 2019

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Hi i am running into this issue with my adobe Animate:

     So i launch the app and it opens but i don't get the window to start or open recent projects and if i go into the files tap the 'New Project' button is grayed out but the 'New from template' button is. If i click on the 'New from template' button i then can hit 'New Project' but then a blank window opens up and i still get nothing.

Please Help

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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Cant Open New Project in Animate

New Here ,
Apr 27, 2019

Copy link to clipboard

Copied

Hi i am running into this issue with my adobe Animate:

     So i launch the app and it opens but i don't get the window to start or open recent projects and if i go into the files tap the 'New Project' button is grayed out but the 'New from template' button is. If i click on the 'New from template' button i then can hit 'New Project' but then a blank window opens up and i still get nothing.

Please Help

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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140

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 27, 2019 0
Adobe Community Professional ,
Apr 27, 2019

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reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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