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Cant save animations

New Here ,
May 03, 2019

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When i try and save any of my animations it says "unknown error; quitting application" does anyone know how to fix this? i think im just stupid lmao.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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Cant save animations

New Here ,
May 03, 2019

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When i try and save any of my animations it says "unknown error; quitting application" does anyone know how to fix this? i think im just stupid lmao.

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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360

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 03, 2019 0
Adobe Community Professional ,
May 03, 2019

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reset your preferences -

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)

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May 03, 2019 0