In the November 2019 release of Adobe Animate, all of my drawing related tools (brush, eraser, pencil) are drawing in the wrong spot on the canvas, after creating a straight line as if I'm pressing shift. Every other tool is calibrated to the position of the cursor except for drawing tools. The problem isn't tablet or mouse related - everything works fine in other adobe apps. I did not have this issue with the previous version of Animate. See below for example:
I just downloaded the last version and the problem is still there 😞
Hello! I have this problem and I have that latest version of Animate. How do I still have it if it's the latest version?
Same here! I'd really appreciate an update on this.
Thanks for letting us know. We are working on a potential fix for this issue.
Meanwhile as a workaround you can try below options.
Map the tablet to full portion of the screen and try using the drawing tools
Map the tablet to primary display and try using the drawing tools
Set different scaling for one of the displays(temporary workaround for drawing tools offset)
There is a fix available for these mapping/drawing related issues in the
<recent update (v20.0.3) animate releases starting with v20.0.3> available in Creative Cloud Desktop app. After installing <animate> please follow below steps.
Note: Please be aware this option is a beta version and let us know if you face any issues with the same.
You can also join our Animate Prerelease beta program where you will have an early access to our developmental builds, features and bug fixes. You can sign up to the program using http://adobe.ly/20AEkbJ
working on a XP-Pen Artist Pro 16 and this solution worked for me. Thank you!
Thanks, just had this same problem with a Huion tablet screen and this fix worked.
I have a Huion pro and hp spectre x360 ... both work fine with all the other adobes (Illustrator, Photoshop ect).
No problem with the huion on animate. My HP laptop with active pen never actually worked properly with Animate. Before the 2020 update at least you could draw with the same bug of the straight line
The latest update is even worse, as it does the same thing as the described here (drawing in the wrong spot).
Tried to do everything from changing drivers to change monitor resolution, resintall different animate version ect ...
I haven't gone so far as formatting windows and I won't do it.
I think that as a costumer and a professional is disappoiting to see that Adobe can't fix this thing, it doesn't seems to be that hard. I really miss Macromedia Flash ....
Anyway, my only solution ? Install Flash CS6. It works perfectly, to the point that I don't see much difference from the active pen to the Huion, when it comes to using the brush on Flash or Animate.
I keep open animate 2020 and flash cs6 at the same time and work with both, when I do frame by frame animation I use CS6, and to edit the layers and create effects before rendering, Animate 2020. Is actually great to render your scenes with both and save some time.. mind boggling how CS6 is faster than Animate when it comes to work and play the scene ...
Of course we should be able to just work on one software and not two.
But at this point I don't expect to ever be fixed.
So, while you wait for a better software, just use the CS 6 if you need to draw.
I'm on 20.0.2 and still experiencing this issue. Did it not get fixed?
v20.0.3 here and this is definitely not fixed. This answer should NOT be marked as solved! Shame.
Did you go to your Preferences and did you choose Windows Ink for your non-Wacom device?
I'm on a Wacom device (Wacom One) - I turned off windows ink to solve a separate issue in Photoshop. I'm not sure where the panel in your screenshot is located.
Anyway, the only workaround that temporarily works for me is to switch to duplicate displays (rather than extend). Afterwards if I switch back, it keeps working.
This is a very frustrating issue that makes Animate nigh unusable. If the workaround didn't exist, I wouldn't have any hair left by now. I can reproduce this extremely often, so let me know if you need help collecting logs etc.
Hi - As Nick pointed out, could you please try out the new Drawing Preferences that we have added in 20.0.3 update where you can set the Table Input as Windows Ink.
Please let me know if you still face any issues.
Hey, in general, I start Adobe Animate and connect a graphic tablet but I can only draw with the mouse and the tablet can be used as an eraser, please help