Export with Media Encoder fails

Community Beginner ,
Nov 05, 2020 Nov 05, 2020

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Hi,

While I want to export my Animate file to a video format, using Media Encoder, the latter does'nt open : it keeps waiting while opening at the same point "Chargement de ImporterQuickTime.bundle" and ends with an alert windom :

"Adobe Media Encoder Error

Adobe Media Encoder has encountered an unexpected error and cannot continue."

Could you help me please ?
Peg

 

Capture d’écran 2020-11-04 à 14.10.33.png

 

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correct answers 1 Correct Answer

Community Beginner , Nov 09, 2020 Nov 09, 2020
I had a probleme with Creative Cloud.I had to reinstall everything. Now it's working. Thanks for trying to help me.   

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Adobe Community Professional ,
Nov 05, 2020 Nov 05, 2020

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what are your export media settings?  ie, embed a screenshot showing the panel after your click file>export>export video/media (assuming that's what you are selecting to export to ame).

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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I had a probleme with Creative Cloud.
I had to reinstall every thong. Now its working.

 

Thanks for trying to help me.

 

 

 

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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I had a probleme with Creative Cloud.
I had to reinstall everything. Now it's working.

 

Thanks for trying to help me.

 

 

 

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translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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