Exporting from Animate Won't play

New Here ,
Jul 13, 2017 Jul 13, 2017

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Hi,

I'm fairly new to Animate but I can't seem to export any of my animations as videos. I try to export them but Quicktime won't open them, it doesn't seem to recognise an MP4 of MPEG or whatever I save it as.

I've tried using the Media Encoder but the Media Encoder won't import the saved video as it says it 'has no importable streams'.

All I want to do is export the animation as a video. It should be simple? Any help would be appreciated!?

Using the newest Adobe Animate & Quicktime but not Quicktime Pro.

Thanks!

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Adobe Community Professional , Jul 13, 2017 Jul 13, 2017
That one worked for me too. I'm right up to date with Animate though.Looking at what you're doing suggests something you might like to try. For several versions now it's been possible to import a H.264 video into the timeline. That can be MP4, MOV, doesn't matter, so long as the codec is H.264.Once that's in the timeline you could lock the layer it's in and do rotoscoping in another layer. When you export to video the H.264 is ignored, just your animation would be in the video.

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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If you're using File/Export/Export Video, it makes an MOV. If you're getting MP4 or MPEG you're using a different exporter.

How are you doing the export?

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Hey, thanks for the reply!

Yep thats exactly what I'm doing, it does initially export it as .mov. I've just tried changing the format once its exported, but doesn't seem to work either.

So the .mov isn't working either? Any ideas?

Must be something in Animate as .mov files work with my quicktime and I can import different .mov videos into media encoder, just not ones exported from Animate.

T

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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Check to see what your sound settings are. If you have 24 or 32 bit sound it could well lead to a failure to export. Animate wants sounds to be 16 bit, 44.1 kHz.

Also, does a Test Movie work? If the MOV export fails I would expect the SWF to fail too.

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Just tried changing the Audio to 44khz on a couple of different options but still no joy.

An export on an SWF file does work. That plays fine.

Just a strange thing with Quicktime and Media Encoder?

Thanks again!

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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Can you post an example FLA somewhere for me to try?

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Do you have an email and I can attach it and email it to you?

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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I got the file. It does export fine, but if you checked the box "Ignore stage color generate alpha", which you might well want to do, the end result would be a black figure walking on a black background. Which would look like nothing was going on.

Can you post one of your MOVs, that failed to play?

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New Here ,
Jul 13, 2017 Jul 13, 2017

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So weirdly. I just tried exporting the flash again and it worked. For the first time on this computer. I didn't change anything that I was doing. Strange.

SO I tried another and it didn't work again.

https://we.tl/KwfKNTvNes

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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Notice how the MOV is 132 bytes, which means the export failed. If you export from the same FLA repeatedly, does it always fail?

Is there anything special about the folder you're exporting into?

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Yep it always fails. I remember that Animate usually comes up with a little 'recording' dialog box when you click OK on the export. But on here it doesn't seem to do that?

Just exporting to the desktop? Just tried exporting into a different folder and still no joy.

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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Can I try the FLA that always fails?

I can't remember the old record button, but that could have been a while ago, before they fixed export to video.

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New Here ,
Jul 13, 2017 Jul 13, 2017

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New Here ,
Jul 13, 2017 Jul 13, 2017

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I think it may well be the version of Animate that I was using on a course, these flash files were from that.

I've just made a really quick animation on my laptop/version of animate and it exported through Quicktime absolutely fine.

T

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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That one worked for me too. I'm right up to date with Animate though.

Looking at what you're doing suggests something you might like to try. For several versions now it's been possible to import a H.264 video into the timeline. That can be MP4, MOV, doesn't matter, so long as the codec is H.264.

Once that's in the timeline you could lock the layer it's in and do rotoscoping in another layer. When you export to video the H.264 is ignored, just your animation would be in the video.

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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hi. Sorry to hear that you are having issues....

You should just need the Quicktime Player......  when you export video it exports as a .mov which should open Fine in Quicktime.

Or if you select the "convert video in Adobe Media Encoder" checkbox then it will export the video to an H.264 MP4 or in the Media Encoder you can click the little arrow under FORMAT, and you can change the file type to export.

try UN-CLICKING ""convert video in Adobe Media Encoder" checkbox and see if you can open the .mov that gets exported in QuickTime.

hope that helps!

mark

headTrix, Inc. | Adobe Certified Training & Consulting
Consulting | Design | Development | Training

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New Here ,
Jul 13, 2017 Jul 13, 2017

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Still doesn't seem to work for some reason. Quicktime just won't open it.

T

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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did you try reopening Flash and Quicktime, or rebooting your system.... sometimes it just gets buggy. Are you getting any error messages?

headTrix, Inc. | Adobe Certified Training & Consulting
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