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File menu hover opens wrong dropdown menu

New Here ,
Feb 01, 2017

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Hi all,

I'm having this weird bug where my upper menu is acting wonky. So much that it makes it pretty much unusable. The strange thing is that I don't have this in any other Adobe CC package, which I would expect in a case like this. I did update the last version yesterday, but I hadn't worked on this system with Animate CC before so I can't say if it was present in the previous version of Animate.

So for example, if I hover over 'File', it will open the 'Control' dropdown menu. If I hover over it and DON'T move my cursor, it'll open the correct one. But as soon as I then move my cursor any direction, it will switch to the wrong menu.

It applies to the File, Edit, View, Insert, and Modify links. But everything after that works fine. Very odd.

animateccbug.jpg
I did some googling but didn't find anything useful. The only thing that seemed to come close was the following, which didn't help me. The drop down sub menus display on the wrong side

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

this was supposed to be corrected with the latest version, but just in case, are your display settings 100%?

Screenshot - 1_29_2017 , 7_28_47 PM.png

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File menu hover opens wrong dropdown menu

New Here ,
Feb 01, 2017

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Hi all,

I'm having this weird bug where my upper menu is acting wonky. So much that it makes it pretty much unusable. The strange thing is that I don't have this in any other Adobe CC package, which I would expect in a case like this. I did update the last version yesterday, but I hadn't worked on this system with Animate CC before so I can't say if it was present in the previous version of Animate.

So for example, if I hover over 'File', it will open the 'Control' dropdown menu. If I hover over it and DON'T move my cursor, it'll open the correct one. But as soon as I then move my cursor any direction, it will switch to the wrong menu.

It applies to the File, Edit, View, Insert, and Modify links. But everything after that works fine. Very odd.

animateccbug.jpg
I did some googling but didn't find anything useful. The only thing that seemed to come close was the following, which didn't help me. The drop down sub menus display on the wrong side

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

this was supposed to be corrected with the latest version, but just in case, are your display settings 100%?

Screenshot - 1_29_2017 , 7_28_47 PM.png

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255

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Feb 01, 2017 0
Adobe Community Professional ,
Feb 01, 2017

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this was supposed to be corrected with the latest version, but just in case, are your display settings 100%?

Screenshot - 1_29_2017 , 7_28_47 PM.png

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Feb 01, 2017 0
New Here ,
Feb 01, 2017

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That seems to work, only my smaller screen now has tiny content Changing the resolution to compensate for that doesn't seem to be a good option. Any suggestions? And thanks for your time.

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Feb 01, 2017 0
Adobe Community Professional ,
Feb 01, 2017

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no, that problem with screen resolution was solved (i thought) with this version:

Screenshot - 2_1_2017 , 10_32_16 AM.png

if you have that version installed, Feature Request/Bug Report Form

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Feb 01, 2017 0
New Here ,
Feb 02, 2017

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I do have the latest version installed. I'll post on that forum.

I've switched to 100% and it does work now, but it's not ideal on my setup. It's also weird that it works fine in all other Adobe applications I use, other than Animate CC.

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Feb 02, 2017 0
New Here ,
Feb 01, 2017

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A few updates after some testing:

- If I move my Animate CC program to my primary screen (on the right side), it will work fine. When I move it to the left side, I get the bug. (resolution is the same on both screens)

- When I make my left screen my primary monitor, it works fine on BOTH screens. But I can't physically switch my screens around here, so that's out of the question.

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Feb 01, 2017 0
New Here ,
Aug 30, 2020

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Hey, this problem is still reoccurring. Are you guys going to fix this? 

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Aug 30, 2020 0
kglad LATEST
Adobe Community Professional ,
Aug 31, 2020

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these are user-to-user forums.

 

if you want to report a bug to adobe, https://www.adobe.com/products/wishform.html

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Aug 31, 2020 0