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Flash 10 Running in FullScreen freezes

Engaged ,
Dec 10, 2008

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Ok,
I have had an issue come up a couple times with publishing a stand-alone projector with Flash Player 10. When running in fullscreen mode, the visual of the program will freeze occasionally. The program actually continues to run in the background, and respond to clicks, but you can't see it happen. If you escape out of fullscreen mode, then you can see the program running, and the result of the touches (clicks) that you couldn't see in fullscreen mode. This is a stand alone kiosk and needs to be stable, but I can't seem to figure out what this is happening. This isn't when running FLVs, as most of the other posts have asked about. So, has anyone else had this problem or have any ideas what could be causing it. The strangest part is that the program continues to run, but the screen just doesn't update. Any ideas would be much appreciated.

- B
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Flash 10 Running in FullScreen freezes

Engaged ,
Dec 10, 2008

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Ok,
I have had an issue come up a couple times with publishing a stand-alone projector with Flash Player 10. When running in fullscreen mode, the visual of the program will freeze occasionally. The program actually continues to run in the background, and respond to clicks, but you can't see it happen. If you escape out of fullscreen mode, then you can see the program running, and the result of the touches (clicks) that you couldn't see in fullscreen mode. This is a stand alone kiosk and needs to be stable, but I can't seem to figure out what this is happening. This isn't when running FLVs, as most of the other posts have asked about. So, has anyone else had this problem or have any ideas what could be causing it. The strangest part is that the program continues to run, but the screen just doesn't update. Any ideas would be much appreciated.

- B
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7.4K

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Dec 10, 2008 0
Engaged ,
Dec 11, 2008

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I am going to bump this in the hope that someone will have an idea. I think that not as many people deal with kiosk/stand alone programs as I do, so often its hard to find someone who has dealt with the same issue. I have read a ton of posts about video freezing but audio continuing to play when in fullscreen mode, which is pretty much what is happening here, but it's a flash program with no video. The program continues to execute in the background, but the visual stops updating when in fullscreen mode. It doesn't happen instantly, or even consistently, but it has happened on more than one system, with more than one program.

- B

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Dec 11, 2008 0
New Here ,
Jan 15, 2009

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I'm having the same problem on a kiosk. Apparently the software has frozen and then when escaped from fullscreen has recovered. The software appears to running in the background even though the screen is frozen. The software is running a variety of h264 videos, vector and image content. We are running on Windows XP with Flash Player 10.

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Jan 15, 2009 0
New Here ,
Feb 09, 2009

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I'm going to bump this by adding that I have been running an exe made in Flex 2. I have seen this error happen immediately upon entering fullscreen three times but also I have had the exe running for over a week before the freeze occurs. Same result. Press ESC to unfreeze the Flash movie.

I will also state that it matters not whether Flash is displaying video, vectors or bitmaps. Same problem can occur whatever content Flash is displaying.

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Feb 09, 2009 0
New Here ,
Feb 27, 2009

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I have the same problem, it happens pretty consistently on Windows XP (SP3) x32. Seems fine on XP x64 (also Windows Vista x64, havent tested x32 Vista)

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Feb 27, 2009 0
Engaged ,
Feb 27, 2009

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Hey folks,
The solution that I had to use was to disable hardware acceleration on the system. This hurt the performance of the application I was working on, but it seemed to be the only thing that would prevent the freezing. It was very frustrating that this would happen at random times, for no clear reason. I was working on some kiosk applications for a museum, so I had control of the computer I was working on and could tweak flash settings, although this may not be the case for everyone. Hope that helps.

- B

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Feb 27, 2009 0
Community Beginner ,
Jan 20, 2010

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Wow, nothing like bumbing a year old post, but I'm having the exact same problems with a Kiosk I'm troubleshooting right now.

During development I was working on Windows 7 and saw no problems. Once the fullscreen flash projector was put on the Kiosk machine running WinXP it would randomly freeze. Sometimes it would run perfectly fine through out an evening until the next morning and sometimes it would freeze 5 minutes after the machine was turned on. The same thing as other people report, it seems to actually be running the program, but the on screen animation has frozen. Bringing the projector out of fullscreen mode with ctrl-F or esc will "fix" the problem and the animation will start back up, you can then go back into fullscreen mode, but it will freeze again after a random period of time.

I probably have a bit of a unique kiosk setup that forces me to run WinXP and hardware acceleration, so that suggested fix won't work for me. My kiosk is running 4 widscreen monitors in a row as two side by side spanned desktops. I require hardware acceleration in order to properly run the Nvidia control panel which allows the machine to have spanned desktops. The machine is a quite powerful machine with a 3Ghz Dual Core processor, 2 Gigs of RAM and dual Nvidia Geforce cards.

I am building the projectors using the latest flash player 10.0 r42 and the hardware acceleration is set to none on my publish settings. The application was programmed in AS3 and authored using Flash CS4.

Another observation based on my unique layout, I have two projectors running at once, one fullscreen on each spanned desktop. Only the projector that has focus seems to be freezing. The 2nd projector that does not have the systems focus will continue running normally. Also, possibly by co-incidence it seems to freeze when not being used, but based on how random the freezing is that may just be luck so far.

Unfortunately I don't have easy access to the Kiosk so I am trying to test on a VMware virtual machine and I am able to recreate the screen freezing effect.

Any more ideas or solutions out there?

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Jan 20, 2010 0
New Here ,
Feb 22, 2010

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I'm having the same problem.

The Flash .exe projector freezes after a random amount of time (minutes, hours or days) when running full screen. If you press the escape key to knock it out of full screen it will start running again. I have yet to check this behaviour in a mac projector file (.app)

The movie i'm displaying is a simple 30 frame loop - the only code on it is the full screen and scaling code. This film works fine when published with CS3, when published in CS4 i get the problems described above.

The movie is an Actionscript 2.0 movie and this is the only code in it:

onClipEvent (load) {
    Mouse.hide();
    fscommand("allowscale", "false");
    fscommand("fullscreen", "true");
    _visible = false;
}

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Feb 22, 2010 0
Explorer ,
Feb 23, 2010

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Thanks for the sample code; I'm looking in this issue.

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Feb 23, 2010 0
Explorer ,
Feb 24, 2010

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I left the animation on over night and it is still playing.  I'm unable to reproduce this issue on the latest flash player build.  If someone can post reproducible media somewhere I can check it out.

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Feb 24, 2010 0
Community Beginner ,
Feb 24, 2010

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I did fix this problem by lowering (I was not able to disable in my specific case) the hardware acceleration slider on the graphics card troubleshooting tab.

Thanks for looking into this IHelpU, I will post my projector files that would freeze randomly in Windows XP. I'll send you a private message with their location.

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Feb 24, 2010 0
Explorer ,
Feb 24, 2010

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The animations appear to no longer freeze with the latest beta release.  You can try it here: http://labs.adobe.com/technologies/flashplayer10/

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Feb 24, 2010 0
New Here ,
Mar 19, 2010

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I am having the same freezing issue and would like to test with the latest beta flash player, but there is no flash projector content player available on Adobe labs. Any ideas?

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Mar 19, 2010 0
New Here ,
Mar 23, 2010

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Same problem! Does everyone have Nvidia? I see a lot of that when googleing

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Mar 23, 2010 0
New Here ,
Mar 24, 2010

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Nvidia..

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Mar 24, 2010 0
New Here ,
Apr 16, 2010

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Oi...this really is a lingering problem. I'm seeing the same thing on Win XP 32 AND 64 with nVidia graphics cards.

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Apr 16, 2010 0
Community Beginner ,
Apr 16, 2010

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Fun, fun fun. I ran into this again, but with Windows 7 64bit on an Nvidia ION platform. This time it would freeze almost instantly upon entering fullscreen. For some reason in this case (probably the ION platform) I could not access the hardware acceleration slider in the graphics card troubleshooting panel, it was grayed out. So I disabled Hardware Acceleration on the projector by right clicking on the player and going into settings. That "seems" to have solved it in this case since the projector has been running ok for a day or two now.

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Apr 16, 2010 0
New Here ,
Apr 16, 2010

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I see this issue crop up MOSTLY when Alt-Tabbing between windows and when things show up over the Flash projector (outlook/im notifications, etc). But it does also happen randomly.

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Apr 16, 2010 0
New Here ,
Apr 16, 2010

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I have also noticed that with nVidia on Vista and 7, you can't disable acceleration from the OS anymore. I think you might be able to if you uninstalled the graphics driver, though.

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Apr 16, 2010 0
New Here ,
May 19, 2010

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Hi guys,

may be a little late but I thought I'd share this with you all as I've spent hours trying to fix this problem, simply right click on the flash.exe whilst it is running, select settings and uncheck 'enable hardware acceleration' which is located in the first tab of the adobe flash player settings menu.

Good luck

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May 19, 2010 0