Copy link to clipboard
Copied
hey,
we are using both - Flash professional CC 2015 and animate CC in the office.
on one computer there are no crashes at all and on another, we have several crashes a day (on the animation project, same files)
questions are:
* what might be the reasons of the crash? and what can i do to overcome it?
* is it related to the "disk cache" preferences? and where are the "disk catch" options of flash?
thank you.
Copy link to clipboard
Copied
crashes are typically caused by mis-set preferences, corrupted files or conflicting software.
without details the best bet is to usually,
uninstall (properly using the uninstaller) and removing the preferences during uninstall
clean per Use the Creative Cloud Cleaner Tool to solve installation problems
restart your computer
reinstall