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Flash CS6, QuickTime: The export operation failed because it ran out of memory.

Community Beginner ,
Jun 01, 2012

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Exporting a QuickTime movie file seems to be an old issue with previous versions too. In CS6 I always get the error message: "The export operation failed because it ran out of memory." I've got tons of memory and have allocated increasing amounts to the cache with no success.

My small and fairly simple file was created with Flash CS5 which seemed to work fine at the time of creation. I've tried everything recommended online but with no luck so far. BTW, I reinstalled CS5 and tried that too but it just hangs now, and there's no error message.

Does anyone have a solution?

(OS X 10.7.4)

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Flash CS6, QuickTime: The export operation failed because it ran out of memory.

Community Beginner ,
Jun 01, 2012

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Exporting a QuickTime movie file seems to be an old issue with previous versions too. In CS6 I always get the error message: "The export operation failed because it ran out of memory." I've got tons of memory and have allocated increasing amounts to the cache with no success.

My small and fairly simple file was created with Flash CS5 which seemed to work fine at the time of creation. I've tried everything recommended online but with no luck so far. BTW, I reinstalled CS5 and tried that too but it just hangs now, and there's no error message.

Does anyone have a solution?

(OS X 10.7.4)

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Jun 01, 2012 0
Community Beginner ,
Jun 01, 2012

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Well, I found sort of a solution here (http://www.kirupa.com/forum/showthread.php?275007-A-note-to-those-using-quot-Export-Movie-quot) but using CS5. My excuse is that it's Friday evening and my brain is tired. But CS6 still doesn't work.

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Jun 01, 2012 1
Jun 04, 2012

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Export the same movie as MPEG , then import in flash and export to quicktime.  Check whether this will works for you.

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Jun 04, 2012 0
Community Beginner ,
Jun 05, 2012

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How do you export MPEG from Flash? I don't seem to have that option available.

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Jun 05, 2012 0
Jun 05, 2012

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Please use AME (Adobe media encoder). You can launch AME from import video wizard

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Jun 05, 2012 0
Community Beginner ,
Jun 06, 2012

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I looked into AME earlier. I still can't see how to export an MPEG file from Flash first, as you suggest, before encoding another format. My only export options from Flash are the usual SWF, QuickTime, animated GIF and other bitmap sequences. Can you list the steps that worked for you?

Even if it works, it's still a workaround. Flash Pro CS6 should export QuickTime at least as well as CS5 did.

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Jun 06, 2012 0
Jun 06, 2012

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Export the video in any vimeo presets matching in your video dimension and import video again export as quick time.

Please let me know if its works for you.

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Jun 06, 2012 0
Community Beginner ,
Jun 07, 2012

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Okay, but my question remains: how do you do that? There are no such export options in Flash itself.

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Jun 07, 2012 0
New Here ,
Jun 07, 2012

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Hi! Your animation is a simple swf  (you see in the preview exactly what you want)? If so you could import the swf inside AfterEffects and it gonna be treated as a video. I don´t remember but i think that Quicktime also could open it.

hope this could be useful to you.

cheers, martín

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Jun 07, 2012 0
Community Beginner ,
Jun 07, 2012

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Thanks, Martín, but I don't want to have to buy After Effects or QuickTime Pro for something that Flash CS6 should be able to do by itself. That sucks.

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Jun 07, 2012 0
Explorer ,
Jun 30, 2012

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Under "QuickTime Export Settings" there is a radio button selection for "Store temp data:". Change it from "In memory (recommended for higher frame rates)" to "On disk (recommended for longer movies). Try that.

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Jun 30, 2012 2
Community Beginner ,
Jul 01, 2012

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Thanks, but that's one of the first things I tried. The only workaround has been using CS5 instead of CS6.

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Jul 01, 2012 0
New Here ,
Jul 17, 2012

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Hi all

I was having the same issues. I've got a simple animation and started getting the Out of Memory error during the "Recording Flash Content" part of the export to Quicktime in CS6.

After trying a few things, it seems that what was causing the problem for me was a Bad Action script at the end of the timeline.  (ie. there was a  "goto next scene" and there was not another scene). I deleted that action and the export seems to work fine. I even added in a "stop movie" action at the end just to see if it was ALL actions that caused this and it also worked fine.

I called Adobe as well and they said this is a known issue and are working on it. So, Its seems that if you have strange actions, they cause errors.

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Jul 17, 2012 0
Community Beginner ,
Jul 17, 2012

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I'm glad Adobe is working on it though none too soon. The only action I have is a stop action at the end. But it still doesn't work (in CS6; CS5 is still okay).

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Jul 17, 2012 0
Participant ,
Jul 17, 2012

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This is a long shot, but what is the frame rate of your flash document? I find that using the QE is much more successful when the frame rate is set to 29.97. Quicktime likes that.

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Jul 17, 2012 0
New Here ,
Jul 17, 2012

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"I'm glad Adobe is working on it though none too soon. The only action I have is a stop action at the end. But it still doesn't work (in CS6; CS5 is still okay)."

– That's so weird. Mine seems to work with the stop at the end.

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Jul 17, 2012 0
New Here ,
Jul 17, 2012

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I've been useing a few frame rates. One is 30 and the other is 18 or 12. I end up dumping this all into Final Cut anyway which complies them all together nicely. I find that even then, when I've got synched dialogue with my characters, Flash seems to drop some frames and i need to re-slide the audio into position in Final Cut.

My next "work around" is to import the SWF file into After Effects. I read that this is what the pro animators to.   

We'll see.   I just hope Adobe fixes all this crap.

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Jul 17, 2012 0
Participant ,
Jul 17, 2012

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It should work fine with a stop(); action.

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Jul 17, 2012 0
Participant ,
Jul 17, 2012

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In my experience using the QE, if my Flash doc frame rate is anything other than 29.97fps, I will always experience dropped frames and/or some frames where the content is visually affected (noticeable slicing and general destruction and interference of the image). If I change to a 29.97 frame rate and export again, the MOV is frame accurate and all images in all frames look perfect. But this may be getting off topic from the original issue.

I would also try copying all frames and actionscript to a new CS6 document and try exporting again.

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Jul 17, 2012 0
Community Beginner ,
Jul 17, 2012

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The frame rate is 30.00. QuickTime seems to like that well enough if I use Flash CS5. Changing is to 29.97 in CS6 makes no difference. This is a really simple animation, just in case I hadn't mentioned that.

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Jul 17, 2012 0
Jul 19, 2012

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Could you please share the files used for export,  You can share file using web site like  4share.com

And also provide the details of

Machine

quick time version

Anyother video editing application installed in your system.

If graphic card,  Please mention the graphic card name.

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Jul 19, 2012 0
Community Beginner ,
Aug 29, 2012

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The client does not want me to share files.

Machine: Mac Pro Quad-Core Intel Xeon tower

QuickTime v10.2

No other video editing applications unless iMovie counts

Graphics: NVIDIA GeForce GT 120 512 Mb

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Aug 29, 2012 0
New Here ,
Sep 03, 2012

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hi we also have trouble exporting Qt from Flash CS6 Mac. Always runs out of memory. We're exporting 1 min to 2 min animatics for an animation. The only work around is exporting swf & then bringing into CS3 to export a QT. We have animators working in CS5 who can export fine - just not CS6.

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Sep 03, 2012 0
Community Beginner ,
Sep 03, 2012

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Stickystu, I never use Premiere Pro but it (CS6 suite) was on the machine I was working on. I found out it renders .swf's without running out of memory.

(ActionScripts still don't work though and not all kinds of 'sub' animations in movieClips work either, but animations on the main timeline do.)

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Sep 03, 2012 0
New Here ,
Sep 03, 2012

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Hey laptopleon thanks yeah AFX can render the swfs to QT too. we just don't get why CS6 Flash mac can't do it when cs3-5 were fine. It's not just the export function either all our artists are finding CS6 flash (mac) difficult, encountering the spinnng wheel a lot - so back to CS5 we go. cheers.

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Sep 03, 2012 0
Community Beginner ,
Jul 18, 2012

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Under "QuickTime Export Settings" there is a radio button selection for "Store temp data:". Change it from "In memory (recommended for higher frame rates)" to "On disk (recommended for longer movies). Try that.

This solved it for me, thanks. It's not so fast, especially the final, compressing part, and takes about two or three times the real time of the video, I estimate, but it's a 1280x720 so I quess that weighs in too. I even used a some actionscript, like a counter, works fine so far.

BTW, 231212, do you hear your hard disk crunching away / can you see activity spikes on this in the OS X Activity Monitor when you have this option on, or is it doing nothing?

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Jul 18, 2012 0
Community Beginner ,
Jul 19, 2012

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Early on I tried changing those QuickTime export settings and it still didn't work (in CS6). To answer your questions, laptopleon, no, I didn't hear the hard disk making any sounds (it's in a Mac Pro tower, always quiet anyway). The OS X Activity Monitor shows a large spike at the beginning, then smaller ones and dwindling use of resources until it gives up.

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Jul 19, 2012 0
Community Beginner ,
Jul 19, 2012

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You're not the only one with a Mac Pro, hot shot      I am under the impression that the hard disks in the large, metal case can be heard better then the HD in most iMac models.

On topic: If you think it might be something with your particular installation, I can take give it a try over here if you like.

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Jul 19, 2012 0
Community Beginner ,
Jul 19, 2012

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Yes, iMacs seem to be very quiet too. There are four hard disks in the tower but it's silent except when a DVD or CD gets popped in. Then the fans come on for a while. Actually, I guess some of them at least are always on.

Thanks, very kind of you to offer but I finished that project a while back and must keep my nose to the grindstone with other work so I can get out in the sun once in a while. Reinstalling Flash CS5 did the trick so that will have to be good enough for now.

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Jul 19, 2012 0
Community Beginner ,
Sep 11, 2012

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I'm having the same problem in CS5.5.

I have an animation with no actionscript, a computer with plenty of free memory. I restarted Flash to clear any performance memory.

I don't have Adobe Premier so I can't use a different program, and Quicktime won't allow me to open a SWF file.

It's 30seconds long and I just want to export a .mov file!

I have tried changing all the settings.. I just don't understand why this function isn't working!

Did anyone find any other solutions to this?

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Sep 11, 2012 0
Community Beginner ,
Sep 11, 2012

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Like I said.. open the .swf with Premiere Pro and it will render it, no matter how big it is.

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Sep 11, 2012 0
Community Beginner ,
Oct 05, 2012

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I did a very deep test about this issue (out of memory while exporting to mov) and partially understood its behaviour:

In all this tests I've always used the "After time elapsed:" option.

- issue is not happening in CS5, both "in memory" and "on disk" setting works.

- issue is happening in CS6 if original fla document size is HD (1920x1080😞 even creating an empty movie of that size, and then trying to export the mov causes the issue!

if I reduce the size to 1280x720, for example, the export works and the mov is created correctly. In every case I had to set the "on disk" option.

The "on memory" does not work.

OSX 10.6.8

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Oct 05, 2012 0
Community Beginner ,
Oct 05, 2012

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@Riccardo I only tried this in CS6. Others have claimed it works fine in CS5. That's interesting to know, but hardly a solution IMHO.

I don't think it's just the resolution, because very short HD animations did export fine here, if I recall correctly. If a certain amount of memory is exeeded, it runs out of memory. Even if you have much more hardwired memory available.

What seems to happen is this: Flash renders the movie frame by frame and just puts every pixel in the RAM memory. Because it doesn't compress anything at this level, the amount of raw pixel-data is huge. It doesn't matter what the size of a frame is, but of course with frames of 1920x1080, you will hit the problematic limit much sooner than with 1280x820. Then it's the x limit and stops the operation.

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Oct 05, 2012 0
Community Beginner ,
Oct 05, 2012

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I totally agree with you: the problem is related to bad memory usage/management.

But I've tried again one minute ago to export to mov an empty movie of 60 empty frames sized 1920x1080 and it throwed that error again...

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Oct 05, 2012 0
Community Beginner ,
Oct 06, 2012

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If I may join this discussion...  I loaded up CS6 two days ago and have just completed my first 60 second animation using it.  Like everybody else here, it all went fine until I tried to export it to QuickTime – something that has never been problematic before. 

I ended up exporting it as a swf and opening that in CS4.  Then I could export it, but the resulting QuickTime movie was over 500 MB in size!  Okay, so then I opened it in QuickTime Pro and exported it from there.  This brought the file size down to a far more reasonable 35 MB, but now the soundtrack has gone!  So now I am having to replace the sound in Final Cut Pro. 

This is a real palaver – and not conducive to heaping praise on CS6 when questioned.  I note that there is talk of Adobe rectifying this "bug", but it would be really good to hear from somebody at Adobe with:

a) An apology

b) An estimated time of delivery

c) A best practice work round

But I'm guessing that anybody that works at Adobe will be the last person to read this...

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Oct 06, 2012 0
New Here ,
Oct 17, 2012

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I can't find a solution for this. Having the same problem, tried everything in this thread.

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Oct 17, 2012 0
New Here ,
Oct 18, 2012

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Out of memory is the old issue, I just add my MBP

Virtual memory and the notice reduce

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Oct 18, 2012 0
Community Beginner ,
Oct 18, 2012

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Hi Lingoes

Please can you expand upon this answer.  MBP = ?   And do you mean that the notice disappears, or just reduces? 

Thanks for your help.

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Oct 18, 2012 0
New Here ,
Oct 18, 2012

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I re-installed Flash CS5.5 and was able to export to an .mov fine. No idea why it works in one and not the other. (I wasn't using any actionscript either)

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Oct 18, 2012 0
Explorer ,
Oct 18, 2012

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I had the same issue with CS6, and still months away Adobe hasn't fixed this ?? What the F***? what the heck are those folks doing at Adobe ?

I need this fixed IMMEDIATELY, no more time to waste, when will this be fixed ADOBE ?????????????

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Oct 18, 2012 0
Community Beginner ,
Oct 18, 2012

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Hi Steve – yes, my old version of CS4 does the job too.  But it's a disgrace that Adobe has allowed this situation to go unresolved for so long.  It's like installing InDesign CS6 and finding it won't write to pdf. 

And I find it equally incredible that nobody at Adobe bothers reading this forum.  It's as if it exists only as a channel for pushing all the complainers, so that they can carry on ignoring them in peace.  Is it any wonder Steve Jobs never had any time for them? 

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Oct 18, 2012 0
Explorer ,
Oct 18, 2012

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Hallelujah, Amen to that. wouldn't write it better myself.

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Oct 18, 2012 0
New Here ,
Oct 18, 2012

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Dear MBP is Apple Macbook Pro, the probelm just reduce not disppears.

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Oct 18, 2012 0