Hiya, folks. I've got Flash Professional CS6 version 184.108.40.2069 installed on MacOS High Sierra, and when I've start off with a new ActionScript 3.0 file, and then tried to choose File > Import > Import to Library to try to import a bitmap file, this app have quit unexpectedly repeatedly, and there a problem detail and system configuration that I've copied onto this thread below:
Process: Adobe Flash CS6 
Path: /Applications/Adobe Flash CS6/Adobe Flash CS6.app/Contents/MacOS/Adobe Flash CS6
Version: 220.127.116.119 (12.0.2)
Code Type: X86 (Native)
Parent Process: ??? 
Responsible: Adobe Flash CS6 
User ID: 501
Date/Time: 2018-02-09 20:49:47.956 -0800
OS Version: Mac OS X 10.13.3 (17D47)
Report Version: 12
Anonymous UUID: 676B2AA2-B8B0-0D59-FFAD-E1D1026B215D
Time Awake Since Boot: 8900 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000040
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler 
Thread 43:: Java: Thread-3
0 libsystem_kernel.dylib 0xa76f4742 mach_msg_trap + 10
1 libsystem_kernel.dylib 0xa76f3d7f mach_msg + 47
2 libjvm.dylib 0x6bc0c8b6 0x6bbf7000 + 88246
3 libjvm.dylib 0x6bd41d05 0x6bbf7000 + 1355013
4 libjvm.dylib 0x6bd4523a JVM_Sleep + 254
5 libjvmlinkage.dylib 0x144519c8 JVM_Sleep + 72
6 ??? 0x8080b9d9 0 + 2155919833
7 ??? 0x80803e31 0 + 2155888177
8 ??? 0x8080430d 0 + 2155889421
9 ??? 0x80801374 0 + 2155877236
10 libjvm.dylib 0x6bca64a3 0x6bbf7000 + 717987
11 libjvm.dylib 0x6bca6215 0x6bbf7000 + 717333
12 libjvm.dylib 0x6bcb3139 0x6bbf7000 + 770361
13 libjvm.dylib 0x6bcb2fc1 0x6bbf7000 + 769985
14 libjvm.dylib 0x6bcb2f40 0x6bbf7000 + 769856
15 libjvm.dylib 0x6bcb2d8d 0x6bbf7000 + 769421
16 libjvm.dylib 0x6bcb2bc3 0x6bbf7000 + 768963
17 libjvm.dylib 0x6bc0c08c 0x6bbf7000 + 86156
18 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
19 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
20 libsystem_pthread.dylib 0xa782ba8e thread_start + 34
VM Region Summary:
ReadOnly portion of Libraries: Total=522.9M resident=0K(0%) swapped_out_or_unallocated=522.9M(100%)
Writable regions: Total=793.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=793.9M(100%)
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
ATS (font support) 33.2M 9
Accelerate framework 256K 3
Activity Tracing 256K 2
CG backing stores 101.4M 19
CG image 24K 5
CoreAnimation 4K 2
CoreGraphics 8K 2
CoreImage 16K 3
CoreUI image data 1720K 17
CoreUI image file 180K 3
IOKit 1620K 6
Image IO 24K 5
Java 225.2M 8
Java (reserved) 9908K 5 reserved VM address space (unallocated)
Kernel Alloc Once 8K 2
MALLOC 347.6M 151
MALLOC guard page 64K 16
Mach message 8K 2
Memory Tag 240 26.2M 109
Memory Tag 240 (reserved) 4K 2 reserved VM address space (unallocated)
Memory Tag 242 12K 2
Memory Tag 249 156K 3
OpenGL GLSL 128K 3
Stack 45.5M 52
Stack Guard 56.3M 64
VM_ALLOCATE 5336K 234
__DATA 26.8M 408
__FONT_DATA 4K 2
__GLSLBUILTINS 2588K 2
__IMPORT 32K 7
__LINKEDIT 128.1M 109
__OBJC 4920K 147
__TEXT 394.8M 378
__UNICODE 560K 2
mapped file 1.6G 734
shared memory 972K 29
=========== ======= =======
TOTAL 3.0G 2511
TOTAL, minus reserved VM space 3.0G 2511
[removed - kglad]
Model: MacBookPro11,3, BootROM MBP112.0142.B00, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2 GB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (18.104.22.168.1a3)
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
So, did you guys know what you think might solve this problem?
import to your library.
if that doesn't help and that crash happens with all bitmaps:
reset your preferences -
(or remove Win: C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and
Mac: /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and
if that fails,
after securing your serial number, use the uninstaller to properly uninstall cs6
restart your computer
By the way, the crash happens regardless of what it was you were trying to import. Just typing Command-R, where you haven't even selected a file to import, is enough to cause the crash. It's while initializing the importers that the crash happens.
i'm still using sierra so i don't see the problem.
Indeed. It is High Sierra specific.
I am not sure if there is any push towards fixing issues in CS6. Do let us know what you hear from the team.
They didn't reply! I'm not expecting a fix to CS6, but if someone could look at my crash log they may be able to suggest something in High Sierra that could be fixed.
Got you. Am checking with the team to see if they got a chance to look at the file.
Colin has reached out to us with this issue but unfortunately we do not have any workaround at this point. I did not see this happens with HighSierra on Mac OS Extended (Journaled). Can you please let me know the partition type that you are using? Is it APFS?
That's one part of the formula I hadn't mentioned here. It only happens with APFS, a work around is to revert your system to HFS+. But that's a traumatic experience to go through.
Mohan, the team ought to have at least one machine running APFS, so you can reproduce issues like this one. Or if you want to look over my shoulder sometime, you could help me check out my system, after a crash.
Oh, I'm sorry. I mean I've tried to import the graphics, but this have always caused Flash Professional CS6 to crash unexpectedly on MacOS High Sierra, since CS6's final update. So, what do you think that actually solve and fix this problem, just getting Adobe Animated CC or what?
Hi, Moving to Animate CC should help. Will let you know if we get any workaround for CS6 on High Sierra.
I heard back about whether it would be possible for someone on the team to check into my crash log, and it seems everyone is busy on new features. That's good for Animate, but not so good for CS6 users. CS6 is still needed to support AS2 projects, and ones that use TLF, Animate can't do either of those things.
One idea I'll try later is to put CS6 onto an external HFS+ drive, that might be enough to stop the crashing. I'll also ask around to see if anyone can help me to look at the crash log.
My suspicion is that there is going to be some sort of file permissions issue, that could be worked around with a change in High Sierra, without needing a fix in CS6.
Has there been any confirmed fix on this? I'm encountering the same problem (On High Sierra, can't upgrade OS and won't purchase Animate).
Thanks in advance for any response.
I don't think anything has changed. My test of running CS6 on an external HFS+ drive did work, so if I just need to check out or fix something in CS6, it works fine with the internal APFS drive. I've even published some Android apps that way. If I did need to do importing into CS6, then I would use the external drive version.
This crashing is known about. It happens with any action that invokes the importers, including drag to stage, import to stage, or import to library. Completely reinstalling after wiping preferences doesn't help.
I have shown crash logs to the Animate team. I don't know if they are going to look into it in order to make suggestions on how to work around the issue, other than to go back to macOS Sierra.
Hey guys! Could you PLS! anyone tell me, if it is possible to run (import graphics to Flash CS6 Library) in High Sierra? Or should I stay on Sierra/El Capitan? Thanks! (Animate is not an option for me).
I did found a solution to my original post. If you have your internal drive as APFS format, and Flash pro CS6 runs from there, the import problem happens. If you put Flash Pro CS6 onto an externally connected HFS+, or other format that is earlier than APFS, then the crash doesn't happen.