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Help! PixiAnimate Plugin stuck on updating phase

New Here ,
Feb 06, 2021 Feb 06, 2021

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Upon updating my Adobe Animate from v19.2.1 to v21.0.2, my current PixiAnimate plugin became incompatible with it. 

Screen Shot 2021-02-05 at 1.51.12 PM.png

 

I tried to update the said plugin, however, I am stuck on the Installing plugin... phase...

 

Screen Shot 2021-02-06 at 5.32.25 PM.png

 

I tried to uninstall it, however, I got the Error Code - 11.

Screen Shot 2021-02-05 at 1.51.20 PM.png

 

Does anyone know how I can manually remove the said outdated Adobe Animate Plugin from my Mac?

 

Thanks in advance!

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Community Expert ,
Feb 06, 2021 Feb 06, 2021

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is animate v19 still installed on your computer?

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New Here ,
Feb 06, 2021 Feb 06, 2021

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Unfortunately, no. I already updated my Adobe Animate to the latest version. I wish I could revert back to v19, however, it is not available anymore in ACC.

 

Screen Shot 2021-02-07 at 3.20.48 PM.png

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Guru ,
Feb 06, 2021 Feb 06, 2021

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You can download AA 19 from here:

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

 

And learn to always install the new versions separately and not on top of the well working ones.

You can always uninstall later when you are happy with the update.

 

Animate has been in a state of perpetual beta for years and very unreliable. If you use it for professional work, you should always keep your old versions.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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