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How can I tell that I want to start as another subscription

New Here ,
Oct 14, 2020

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When I open Adobe Animate, animate opens a trial version. Adobe believes that someone else should log in. I can not choose another (me). I have two choices: either shut down, or start trial. How can I tell that I want to start as another subscription (dsa-eltron@odfjelldrilling.com)?

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How can I tell that I want to start as another subscription

New Here ,
Oct 14, 2020

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When I open Adobe Animate, animate opens a trial version. Adobe believes that someone else should log in. I can not choose another (me). I have two choices: either shut down, or start trial. How can I tell that I want to start as another subscription (dsa-eltron@odfjelldrilling.com)?

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Oct 14, 2020 0
kglad LATEST
Adobe Community Professional ,
Oct 14, 2020

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then sign out

then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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