HTML5 Audio Component stopped working

Community Beginner ,
Dec 11, 2020 Dec 11, 2020

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I was using Animate 21.0.0

I downloaded an installed the HTML5 Audio component.

I used it for several Audio files in different projects.(5 projects total)
It worked okay  but kept deleting the audio files when I published or tested the file. So I replaced them from backups. It finds the audio and plays when testing so I uploaded it to my website. It works fine.

Then I upgraded my Animate to 21.0.1.

Now the audio works when testing, but stops working  when I upload it to my website.

I have created 2 project since the upgrade. Neither player can find the audio files after all files are uploaded. I hope itis not the Audio component compatibility Animate 21.0.1. But that is the only thing  that has changed. 

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Community Beginner ,
Dec 11, 2020 Dec 11, 2020

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Okay, I figured it out. The audio files were in a folder named "Assets".  I decided to look at the js file to see where it was looking for them on the server. Although the folder was named "Assets" as I browsed for it. Animate was writing "assets" in the js file. So locally with Windows it still found the files but when I uploaded it to my Linux server it could not find the file. Strange thing is, Animate wrote "assets" instead of "Assets" when it created the js file. I am good to go now. Just thought I would share this in case it comes up again.

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Adobe Community Professional ,
Dec 12, 2020 Dec 12, 2020

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Thanks for adding in the solution - always so helpful for others who might have the same problem!

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