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html5 banners playing back slowly in google studio

New Here ,
May 12, 2020

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Noticed recently that html5 ad's created with adobe CC ( latest version ) are not playing back at the correct speed once uploaded to googles doubleclick studio. 

 

I've tested multiple files with same result.

I just created a simple file with a loop action at 10 seconds and a keyframe at each second with a number. The 10 second animation plays back perfectly when previewed locally, but when uploaded to DC studio the 10 second animation now takes 17 seconds.

 

I was only alerted to this by captify recently who reported some ad's being over 30 seconds. When I checked the animate CC files they should of only been 20seconds total.

 

I usually use 60fps, but have also tested 30fps with same results. Very slow playback when uploaded to doubleclick studio.

 

Anyone have any idea how to fix this?

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html5 banners playing back slowly in google studio

New Here ,
May 12, 2020

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Noticed recently that html5 ad's created with adobe CC ( latest version ) are not playing back at the correct speed once uploaded to googles doubleclick studio. 

 

I've tested multiple files with same result.

I just created a simple file with a loop action at 10 seconds and a keyframe at each second with a number. The 10 second animation plays back perfectly when previewed locally, but when uploaded to DC studio the 10 second animation now takes 17 seconds.

 

I was only alerted to this by captify recently who reported some ad's being over 30 seconds. When I checked the animate CC files they should of only been 20seconds total.

 

I usually use 60fps, but have also tested 30fps with same results. Very slow playback when uploaded to doubleclick studio.

 

Anyone have any idea how to fix this?

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May 12, 2020 0
Participant ,
May 12, 2020

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I downloaded adobe animate 2020 ver 20.0.3 and released a lot of problems for me ....
Then, i returned to adobe animate 2020 ver 20.0.2
Problems are solved automatically....

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May 12, 2020 0