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HTML5 didn't work after being exported but it worked when tested in Adobe Animate

New Here ,
Jul 19, 2019 Jul 19, 2019

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Thank you for looking into this.

I've used Adobe Animate 2019 to create a HTML5 Canvas Document which consists of a button that will display an animation when the button is being clicked on.

When I tested this project in Adobe Animate 2019 by clicking "Control" then "Test", my HTML5 works perfectly on the Google Chrome browser.

However, when I exported this project as HTML5. The output didn't work perfectly. The clickable button couldn't be clicked and thus the associated animation didn't appear.

May I know how to solve this and what additional info do you need to address this issue?

Thank you

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correct answers 1 Correct answer

Community Expert , Jul 19, 2019 Jul 19, 2019

did you upload your files to a server?

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Community Expert ,
Jul 19, 2019 Jul 19, 2019

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you mean you publish your html5, not export- correct?

if no, publish it.

if yes, save your fla to a new directory and publish to that directory.  all the files in that new directory need to be uploaded (except the fla).

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New Here ,
Jul 19, 2019 Jul 19, 2019

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Thank you very much for the reply.

I've tried what you mentioned but the HTML5 still didn't display properly when published

Do you mind helping me to take a look at the project via this link Project_zero_Scene1.fla - Google Drive

Thank you very much

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Community Expert ,
Jul 19, 2019 Jul 19, 2019

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did you upload your files to a server?

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New Here ,
Jul 20, 2019 Jul 20, 2019

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Dear kglad,

I just uploaded to Netlify via this link Project_zero_Scene1 and it works

Thank you very much.

Does this mean that the HTML5 that I've exported from Adobe Animate is actually working? The issue is that Google Chrome stopped it from loading with the full functionality until I upload onto a server?

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Community Expert ,
Jul 20, 2019 Jul 20, 2019

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you're welcome.

yes, there are security issues when you tried to use chrome to display content on your computer.  no one else will have that problem.

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LEGEND ,
Jul 19, 2019 Jul 19, 2019

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Yes, this is normal, because Chrome's excessively paranoid security model significantly locks down what pages running from the local file system can do. You don't see these problem when testing from Animate because it launches the page in a local web server.

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New Here ,
Jul 19, 2019 Jul 19, 2019

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Thank you very much for the reply.

Do you have any suggestion to make the HTML5 play properly

I'm asking this because I'm trying to insert this HTML5 into InDesign via in5

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New Here ,
Jul 20, 2019 Jul 20, 2019

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Thanks ClayUUID,

I've uploaded onto Netlify Project_zero_Scene1 and it works.

I'm quite surprise that Google Chrome doesn't allow me to test the file properly due to security reason.

Is there a way around it to test the HTML5 properly?

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New Here ,
Sep 13, 2019 Sep 13, 2019

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I'm having the same problem when publish the file and click on the html it's doesn't work in my browser. Is there a way to test it, so I know it's working?

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New Here ,
Feb 11, 2020 Feb 11, 2020

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So, is there a way to solve or bypass these browser locks? If not then, how is it possible to run the exported html page?

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Bro, Sorry for just awnser now,  i'm new to Adobe Animate, just trying animate an logo to put into a client website, and i have the same issue when export. But after @ClayUUID  explain to put into a server, i just tested it into my folder XAMPP HTDOCS where i put all my Website projets and works fine... Just try that 🙂  

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