I am converting (too many!) Flash files to AnimateCC. I am using Animate 2020 on a Windows 10 machine. I can convert (or write from scratch) and publish .html and .js files no problem (well maybe that's a simplification!). The file plays seamlessly in Canvas (CTRL-ENTER in Animate) and when I open the html file in Microsoft Edge. However, when I open the HTML file in any other browser (including Canvas) by double clicking it, I see everything (images, text etc) but the buttons (to drag-and-drop or go to the next scene) do not work; the pointer does not change as I move over the buttons which suggests the browser doesn't see them as buttons. I have the same problem when I copy the folder (and files) onto the school's BlackBoard server, and my Mac students say that they have the same problem.
Clearly I need to solve this problem because I have students with different platforms and prefered browsers.
This likely has to do with security restrictions in the browsers. If you upload the HTML and all associated files to a web server (not sure if BB would work correctly) - does it run fine? Animate spins up its own little server when doing a test movie.
Most of my students use Chrome so I use this as my default. It work perfectly when I test it from Animate and also when I double click the html file on my hard drive. However, when I open the html file on the BB server I get the image but no buttons to click or to click-and-drag.
Blackboard might be serving the files in a way that causes security blocking. Have a look in the browswer console for errors of that nature and see whether any exist.
Thanks. I'll ask the IT people.
Well Iasked our LMS got person and he asks the following ...
"Do you know if you can export in SCORM format? I don't see another way the LMS is going to be able to play the interactive elements."
Interactive content on Blackboard does not have to be in the form of a SCORM package. Just ZIP up your Animate content, including all required folders in the required folder structure. Go to the Content Collection for your Blackboard course, create a folder for it, select Upload Zip Package, and upload it. Then go to the student side and select Build Content -> File. Click Browse Content Collection and select the HTML document for your Animate content. Under File Options check Open in New Window. Submit.
Appreciate your help and suggestions one and all. ClayUUID I did exactly what you suggested and that's when the problems began! Fortunately the latest update fixed the "only plays in Edge" issue since I can now play html files in Chrome (student and my favorite) and all the interactive features appear to be fixed - so far!
My University IT group have tried to get the files to play and cannot get them to play on BlackBoard or Canvas. As suggested before, perhaps it's a security issue. They suggest that, since I have my own web page on another server, I should link from BlackBoard to the files on this other serverwebsite. I fear it weill be a pain, but it wold be a shame to leave these custom-built files out of my lectures and labs.
Thanks everyone for your help. Time to go re-invent the wheel, using Animate to change exisiting Flash files - if only Adobe could have held off until I retire!
It sounds like your IT people are incompetent. There should be some error message somewhere pointing to what's going wrong. A restricted content popup in the browser. An error message in the dev console. Failed resource loads in the browser networking tab. Blocked files in the server logs. Something.
I understand what you are saying but it's a question of keeping these people 'sweet.'
Do any error messages appear in the browser's dev console when running from Blackboard?
No error messages, just the image with no interactive capabilities. It could be seen as a .jpg because there are no buttons.
My company regularly hosts HTML5 Canvas documents on a vanilla Blackboard account, and they work fine in IE11/Edge/Chrome/Firefox/Safari. No idea what you're doing to break it.
Right. Talking to IT people early next week.