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I've used all versions nothing changes Adobe Animate for windows 7 Crashes too much

Community Beginner ,
May 12, 2020

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Because this program (ADOBE Animate) catches every change in the example drawing you paint hair and it catches you paint eye it locks you change position of the mouth it locks. requirement of my system windows seven 64 bits SP 1 packages, memoria ram DRR3 16 gb Intel I3 3.20 Mhz  my last project

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ActionScript, Other, Performance

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I've used all versions nothing changes Adobe Animate for windows 7 Crashes too much

Community Beginner ,
May 12, 2020

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Because this program (ADOBE Animate) catches every change in the example drawing you paint hair and it catches you paint eye it locks you change position of the mouth it locks. requirement of my system windows seven 64 bits SP 1 packages, memoria ram DRR3 16 gb Intel I3 3.20 Mhz  my last project

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ActionScript, Other, Performance

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791

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May 12, 2020 0
Adobe Community Professional ,
May 13, 2020

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reset your preferences, http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)

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May 13, 2020 1
Community Beginner ,
May 16, 2020

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Thank you friend for the attention love adobe software all are easy and very simple to use just have creativity

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May 16, 2020 0
Community Beginner ,
May 16, 2020

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now what do i have to do i have to delete all selected files   

see the image file I took screen photo

Problem.PNG

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May 16, 2020 0
Guide ,
May 16, 2020

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Yes.

 

Best would be to take all those recover files out and move them somewhere safe.

 

Then go one level up and delete the whole Configuration folder with everything inside.

 

Animate has to be closed when you delete Config.

When you start it again, it will re-create it.

 

Also: Check if Animate 2019 is supposed to work with Windows 7 or not. I have vague memory that the minimum requirement was Win 10. Install Animate 2018 to see if it is more stable, if you have to use Win 7.

 

- Nick: Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team - extensions for character animation

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May 16, 2020 0