Keyboard shortcuts tab won't open

Community Beginner ,
Jun 15, 2020 Jun 15, 2020

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I've tried everything from uninstalling Animate with preference remover to trying to make the preference folder editable in my Appdata. When trying to edit my keyboard shortcuts in Animate, the window does not show up but the program acts as if it has and doesn't allow me to do anything in it until i press the esc key. Is there a fix for this? (btw I'm using a windows computer) 

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Explorer ,
Jun 16, 2020 Jun 16, 2020

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I had the same problem.

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