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Low quality Spritesheet when Publishing in Windows 10

Community Beginner ,
Apr 15, 2020

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When I publish my HTML5 creative from Animate 2020 (v20.0.3) in Windows 10, the resulting Spritesheet PNG image is heavily compressed with a lot of dithering artifacts.

 

When I try v19.2.1, the PNG is clean and sharp as expected.

 

Here are the Image Settings under Publish Settings I'm using in v20.0.3:

imageSettings.png

 

Try as I might, I can't clear up the dithering artifacts when publishing the document from my Windows 10 machine! Is this just bugged or what?

 

Is there a way to rectify this so that the Spritesheet PNG exports as intended?

Correct answer by Stuart Hart | Community Beginner

Looks like I didn't look through the forum hard enough - someone is also reporting related issues and an Adobe employee has acknowledged there is an issue with the 32-bit image format. Here's a link to the thread and another one.

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Low quality Spritesheet when Publishing in Windows 10

Community Beginner ,
Apr 15, 2020

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When I publish my HTML5 creative from Animate 2020 (v20.0.3) in Windows 10, the resulting Spritesheet PNG image is heavily compressed with a lot of dithering artifacts.

 

When I try v19.2.1, the PNG is clean and sharp as expected.

 

Here are the Image Settings under Publish Settings I'm using in v20.0.3:

imageSettings.png

 

Try as I might, I can't clear up the dithering artifacts when publishing the document from my Windows 10 machine! Is this just bugged or what?

 

Is there a way to rectify this so that the Spritesheet PNG exports as intended?

Correct answer by Stuart Hart | Community Beginner

Looks like I didn't look through the forum hard enough - someone is also reporting related issues and an Adobe employee has acknowledged there is an issue with the 32-bit image format. Here's a link to the thread and another one.

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Apr 15, 2020 0
Community Beginner ,
Apr 15, 2020

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Looks like I didn't look through the forum hard enough - someone is also reporting related issues and an Adobe employee has acknowledged there is an issue with the 32-bit image format. Here's a link to the thread and another one.

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Apr 15, 2020 0
Adobe Employee ,
Jun 16, 2020

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Hi,

Just want to let you know that the latest Animate update 20.5 (build 29329) released today has a fix for this issue. Request you to please update your copy of Animate to the latest using Creative Cloud desktop application to avail the fix.

You can learn more about this update at https://helpx.adobe.com/animate/using/whats-new.html

 

Thanks!

Mohan

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Jun 16, 2020 0