My free trial didn't work even 1 day

[Guest]

Hi, i heard that this program is very nice to make animations so i started trial but it didn't work even 1 day can someone please help me?

[kglad · Accepted solution]

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.

you can start a trial on another computer.

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

[Guest]

But if i would bought it will it work?

[kglad]

if the problem was your trial ended early, then that would not affect whether a subscription would work.  you can subscribe for 1 month and see.

if you had some other problem, that might affect whether a subscription would work (depending on what problem you had).

[Guest]

Ok thanks for help!

[kglad]

you're welcome.

if you do subscribe and then want to cancel, here's how:  https://helpx.adobe.com/creative-cloud/help/cancel-membership.html