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My free trial didn't work even 1 day

New Here ,
Apr 18, 2020

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Hi, i heard that this program is very nice to make animations so i started trial but it didn't work even 1 day can someone please help me?

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Correct answer by kglad | Adobe Community Professional

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.

 

you can start a trial on another computer.

 

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

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My free trial didn't work even 1 day

New Here ,
Apr 18, 2020

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Hi, i heard that this program is very nice to make animations so i started trial but it didn't work even 1 day can someone please help me?

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.

 

you can start a trial on another computer.

 

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

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Product issue

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154

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 18, 2020

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there's nothing easy (eg, you can reformat your hd, reinstall your os and then start a trial) that you can do to correct that on the problematic computer.

 

you can start a trial on another computer.

 

here's more info (that may or may not be helpful), https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

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Apr 18, 2020 0
New Here ,
Apr 18, 2020

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But if i would bought it will it work?

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 18, 2020

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if the problem was your trial ended early, then that would not affect whether a subscription would work.  you can subscribe for 1 month and see.

 

if you had some other problem, that might affect whether a subscription would work (depending on what problem you had).

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Apr 18, 2020 0
New Here ,
Apr 18, 2020

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Ok thanks for help!

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Apr 18, 2020 0
kglad LATEST
Adobe Community Professional ,
Apr 18, 2020

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you're welcome.

 

if you do subscribe and then want to cancel, here's how:  https://helpx.adobe.com/creative-cloud/help/cancel-membership.html 

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