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I have just purchased this software and I am unable to create a new document. When I try to, this is what I get:
I am using a HP Zbook which was recommended for adobe products. I have had no problems with other CC programmes.
Can anyone help?
Most likely your answer is here: https://community.adobe.com/t5/animate/updated-to-animate-2019-and-cannot-create-a-new-general-file-...