paint bucket tool not working

New Here ,
Feb 18, 2021

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i have a simple character, i want to colour their face but its notletting me, i can colour their hair and eyes but not their face, im using adobe animate 2019 and i already tested out the gaps closing and lock fill, nothing worked

Screenshot (42).png

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Product issue

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Adobe Community Professional ,
Feb 28, 2021

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Are you able to put the file somewhere that we can get it, and see what is wrong?

There is a gap in the lower right of the face. Not sure if that is all that is wrong.

facegap.png

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New Here ,
Mar 02, 2021

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Also forgot to say thank you for helping me with extending the length of my frame previously

so thank you

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Undertale5CF8 AUTHOR LATEST
New Here ,
Mar 02, 2021

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its not letting me put the file, i dont know what is the resonn behind this, could you send me your email if that is fine by you

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