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Problem running HTML5 interactions locally and offline with certain browsers.

New Here ,
Jan 16, 2020

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We are experiencing problems running HTML5 interactions developed in Adobe Animate CC, locally and offline with certain browsers, for example, FireFox 72.0.1 and IE 11. The interaction doesn’t work at all, it freezes when we try to attempt to interact with it. The problem occurs we are trying to play this locally on our desktop PC however when we run it online it works perfectly. We believe that the root cause may be the way the browser is handling the script, possibly a security issue – not exactly sure.

 

error message.jpg

This is the error message that FireFox is spitting out.

 

We did test it with the Hosted Libraries is already unchecked in the Publish Settings and still the same outcome.

 

Has anyone else experienced this and have a solution or workaround?

 

Thank you in advance.

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Code, Error, Other, Publish package

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Problem running HTML5 interactions locally and offline with certain browsers.

New Here ,
Jan 16, 2020

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We are experiencing problems running HTML5 interactions developed in Adobe Animate CC, locally and offline with certain browsers, for example, FireFox 72.0.1 and IE 11. The interaction doesn’t work at all, it freezes when we try to attempt to interact with it. The problem occurs we are trying to play this locally on our desktop PC however when we run it online it works perfectly. We believe that the root cause may be the way the browser is handling the script, possibly a security issue – not exactly sure.

 

error message.jpg

This is the error message that FireFox is spitting out.

 

We did test it with the Hosted Libraries is already unchecked in the Publish Settings and still the same outcome.

 

Has anyone else experienced this and have a solution or workaround?

 

Thank you in advance.

TOPICS
Code, Error, Other, Publish package

Views

85

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 16, 2020 0
ClayUUID LATEST
Adobe Community Professional ,
Jan 17, 2020

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When you published your page in Animate, you should have seen a message in the Output window warning you that this is exactly what would happen, and why.

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