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Problems with Pen Pressure on Dual Monitor setup (4k+hd).

Community Beginner ,
Feb 11, 2020 Feb 11, 2020

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UPD: Sorry for bothering. After wacom drivers reinstallation, everything goes back to normal. But it was very strange.

 

I've got this setup:

Win 10, Cintiq 22(not Pro version, res 1920x1080) + 4k display (res 3840x2160) as my main screen.

Everytime i launch Adobe Animate 2020 my Cintiq just freezes. It registers movements and clicks, but the cursor is dead. To fix this each time after i starting Animate i have to restart my wacom drivers to be able to move cursor again. However, brushes are acting weird (stroke will appear after a two seconds i started it if i move slow, short strokes are not showing at all), i missing pen pressure, and the windows pops up when i pick my brush tool:

Аннотация 2020-02-11 231452.jpg

In Photoshop and Autodesk Sketchbook everything is fine.

Is there any solution to get things right without getting rid of my primary 4k display?

 

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Other , Product issue

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Community Expert ,
Feb 11, 2020 Feb 11, 2020

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Have you tried older drivers?

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Community Beginner ,
Feb 12, 2020 Feb 12, 2020

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No, I thought the problem was not on the Wacom side, but the Adobe. And maybe it was, I noticed this problem after latest Animate updates. Anyway reinstalling wacom drivers helped.

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