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Problems with Turcom Tablet?

New Here ,
Jul 26, 2020

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So I am completely new to Animate. I use the latest program and use a Pigma Turcom tablet. I'm having difficulty describing my issue, which I know is annoying, so bear with me.

 

When sketching with my pen and tablet, I can't do small strokes. It doesn't like me doing small movements with the brush tool, and just doesn't draw and then registers as a right-click. So sorry for my poor description, I hope to hear back soon because I really need to get a move on with a project.

 

Thank you all in advance.

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Performance, Tablet

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Problems with Turcom Tablet?

New Here ,
Jul 26, 2020

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So I am completely new to Animate. I use the latest program and use a Pigma Turcom tablet. I'm having difficulty describing my issue, which I know is annoying, so bear with me.

 

When sketching with my pen and tablet, I can't do small strokes. It doesn't like me doing small movements with the brush tool, and just doesn't draw and then registers as a right-click. So sorry for my poor description, I hope to hear back soon because I really need to get a move on with a project.

 

Thank you all in advance.

TOPICS
Performance, Tablet

Views

82

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 26, 2020 0
Adobe Employee ,
Jul 27, 2020

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Hello,

 

Please check the issue with Illustrator or other drawing application. If the issue exists in other program as well then might be issue with your tablet driver/windows settings itself.

 

If windows PC:

1. Go to Control Panel

2. search for "Pen and Touch"

3. select "Pen Options" tab 

4. double click "Press and hold" and UNCHECK the "Enable press anbd hold for right-clicking"

5. Restart Windows and check for the issue

Please let us know if the issue still exists.

 

Alternatively try below steps as a workaround in Animate v20.5.1.

 

  1. Edit-->Preferences-->Edit Preferences-->Drawing-->Tablet Input --> Windows Ink(Beta) --> Press OK
  2. Open a new/created document for the changes to take place.

 

Note: Please be aware Windows Ink option is a beta version and if you face any stylus interaction issues over Application/Tools, switch back Tablet Input to Wintab mode in Preferences.

 

Please share your observations. It will help us to investigate on this issue

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Jul 27, 2020 1
New Here ,
Jul 27, 2020

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Hi! Thanks for your response.

 

I tried both methods, and neither had any effect whatsoever. I did find out how to take a video of my issue, and I hope it displays the issue clearly. Thank you again in advance.

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Jul 27, 2020 0