Highlighted

Re: Can't Open Adobe Animate - branched to adobe air sdk problem [kglad]

Engaged ,
Mar 26, 2019

Copy link to clipboard

Copied

Hi Preran,

I can´t install the new AIR SDKs (32 standard or Beta) on Animate 2019.

I have followed the above solution and the steps given in your link without success.

Any advice?

Best,

Views

274

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Re: Can't Open Adobe Animate - branched to adobe air sdk problem [kglad]

Engaged ,
Mar 26, 2019

Copy link to clipboard

Copied

Hi Preran,

I can´t install the new AIR SDKs (32 standard or Beta) on Animate 2019.

I have followed the above solution and the steps given in your link without success.

Any advice?

Best,

Views

275

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 26, 2019 0
Adobe Community Professional ,
Mar 26, 2019

Copy link to clipboard

Copied

there's nothing in this thread related to installing air sdk's.

what steps did you take that failed?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 26, 2019 0
Engaged ,
Apr 01, 2019

Copy link to clipboard

Copied

Sorry for the lack of clarity,

I was refering to your advice on other thread:

Can't Open Adobe Animate

you said:

"""

http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC <version>\ and

                                  C\Users\<username>\AppData\Roaming\Adobe\Animate\<version>\

                        Mac:   /Users/<username>/Library/Application Support/Adobe/<Animate CC version>/ and

                                    /Users/<username>/Library/Preferences/Adobe/Animate/<version>/)"""

and to this link given by Preran:

Use the Creative Cloud Cleaner Tool to solve installation problems

None of them was working.

Finally I uninstalled Adobe Animate CC 19.1, installed version 19.0 then the new AIR SDKs, then updated version 19.0 to 19.1.

Thanks,

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 01, 2019 0
Adobe Community Professional ,
Apr 15, 2019

Copy link to clipboard

Copied

so is your issue that you cannot open animate?

or you're having trouble adding an air sdk to animate?

or something else?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 15, 2019 0
Engaged ,
Apr 19, 2019

Copy link to clipboard

Copied

I was having trouble adding an air sdk to animate but finally I uninstalled Adobe Animate CC 19.1, installed version 19.0 then added the new AIR SDK and then updated version 19.0 to 19.1.

Thanks,

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 19, 2019 0