Refund, unhappy

[Valhalla777]

I downloaded adobe animation to try it out. After a while I realized it wasnt for me. I had issues canceling my account and thought I had done it. I just got charged again for it and I'd like a refund. I havent used it since the 1st day I downloaded it. I dont have the money to keep using it.

[kglad]

these are user-to-user forums.  you'll need to contact support:

contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).