Highlighted

Refund, unhappy

New Here ,
Jun 20, 2020

Copy link to clipboard

Copied

I downloaded adobe animation to try it out. After a while I realized it wasnt for me. I had issues canceling my account and thought I had done it. I just got charged again for it and I'd like a refund. I havent used it since the 1st day I downloaded it. I dont have the money to keep using it.

TOPICS
How to, Other, Performance, Product issue

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Refund, unhappy

New Here ,
Jun 20, 2020

Copy link to clipboard

Copied

I downloaded adobe animation to try it out. After a while I realized it wasnt for me. I had issues canceling my account and thought I had done it. I just got charged again for it and I'd like a refund. I havent used it since the 1st day I downloaded it. I dont have the money to keep using it.

TOPICS
How to, Other, Performance, Product issue

Views

61

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 20, 2020 0
kglad LATEST
Adobe Community Professional ,
Jun 20, 2020

Copy link to clipboard

Copied

these are user-to-user forums.  you'll need to contact support:

 

contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months). 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 20, 2020 0