Surface Pen Inaccuracy in Adobe Animate

New Here ,
Apr 09, 2020 Apr 09, 2020

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I was trying Adobe Animate on my Surface Pro (5th Gen) but I realized the pen was incredibly off while drawing. I haven't found this issue in literally all other software, including Photoshop, Clip Studio Paint, OneNote, and so on. It's just Adobe Animate. I don't believe it to be a calibration issue, and I tried turning down Smoothing on the brush, but that didn't work. Here's a video showing the paintbrush, pencil, and eraser tools-

https://www.dropbox.com/s/598ot3jowi5iqa1/Video%20Apr%2008%2C%2012%2002%2001%20PM.mov?dl=0

I was wondering if it could be the pen, since it's the Surface Pro 4 pen, but considering it works fine will all other software, I don't think that to be the issue, especially since that would be an expensive fix.

If anyone has any suggestions, please share! Thanks!

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Error, Product issue, Tablet

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correct answers 1 Correct Answer

Guide , Apr 09, 2020 Apr 09, 2020
Hi mate, Everyone here knows it's Animate's fault and not your pen.There are multiple topics a day.The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see. 

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Guide ,
Apr 09, 2020 Apr 09, 2020

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Hi mate,

 

Everyone here knows it's Animate's fault and not your pen.

There are multiple topics a day.

The devs are working on it. Whether they will succeed the next time or not is unclear, but you will have to wait for an update and see.

 

Nick – Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team – extensions for character animation – flash-powertools dot com

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Community Beginner ,
Jun 19, 2020 Jun 19, 2020

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I'm having the exact same problem 😞

For me, it started after installing the WinTab drivers, and it was only the pen. If I used my finger to draw or even the mouse, it was accurate, but not the pen. I uninstalled the driver today, and my pen's working again, but my pressure sensitivity is gone again, which is the reason I installed the driver in the first place.

I hope this gets fixed.

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Guide ,
Jun 19, 2020 Jun 19, 2020

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It already is fixed, mate.

 

Go to Edit > Preferences > Edit Preferences > Drawing and from Tablet Input choose Windows Ink (Beta) for your device.

 

Clipboard-1.png

Nick – Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team – extensions for character animation – flash-powertools dot com

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